Ana Coats
The Woodlands
Summary
Dynamic Retail Store Manager with proven expertise in team leadership and sales training. Committed to enhancing customer service through effective communication and detail-oriented operations.
Overview
25
25
years of professional experience
Work History
Retail Store Manager
Jos. A. Bank
The Woodlands
2022.10 - Current
- Trained and developed team members on sales techniques.
- Implemented visual merchandising standards to enhance store displays.
- Analyzed sales reports to identify trends and opportunities.
- Created employee schedules to optimize coverage and efficiency.
- Built and maintained strong working relationships with team members.
- Supervised cash drawer balances and deposits of store receipts.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
Retail Store Manager
The Men's Wearhouse
Houston
2016.09 - 2022.10
- Monitored sales performance and adjusted strategies to meet targets.
- Coordinated schedules and delegated tasks among team members effectively.
- Recruited, trained and supervised new employees.
- Developed promotional displays to attract customers and drive sales.
- Conducted regular staff meetings to communicate updates and foster teamwork.
Office Assistant
Anra's Painting Co
Houston
2001.02 - 2010.05
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Coordinated scheduling for project meetings and site visits with clients and staff.
- Assisted in preparing invoices and billing documents for painting services rendered.
Skills
- Team leadership
- Customer service
- Visual merchandising
- Sales training
- Effective communication
- Recruitment and hiring
- Accurate money handling
- Detail-oriented
- Point of sale systems
- Friendly and outgoing
- Highly motivated
- Store operations
Languages
Spanish
Native/ Bilingual
Timeline
Retail Store Manager
Jos. A. Bank
2022.10 - Current
Retail Store Manager
The Men's Wearhouse
2016.09 - 2022.10
Office Assistant
Anra's Painting Co
2001.02 - 2010.05