Ana Contreras
Laredo
Summary
- Successfully moved up into higher positions with increased responsibilities over time.
- Engaged fully with clients to organize events and handle payments professionally.
- Dedicated time to attending college and successfully graduated with an Associate of Science degree.
- Currently studying for the HESI exam while working to gain more experience and grow as a person.
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
Work History
Entertainer
Laredo Party Show
Laredo
06.2021 - 05.2023
- Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
- Collaborated with clients to customize entertainment packages for special events.
- Assisted in marketing efforts through social media promotion for upcoming shows.
- Resolved customer inquiries through phone and email communication.
- Processed cash transactions efficiently and accurately for customer purchases.
- Handled customer inquiries via phone and email with professionalism.
- Provided administrative support to the executive team.
- Provided assistance to other departments when needed.
- Organized and maintained office files and documents for easy access.
- Managed equipment setup and breakdown, ensuring smooth transitions between acts.
- Assisted in coordinating logistics for events, ensuring all elements ran efficiently.
- Scheduled appointments and managed calendars for staff members effectively.
- Resolved customer complaints in a timely manner.
- Generated monthly performance reports based on organizational objectives.
- Assisted in preparing reports and presentations for team meetings.
Education
Associate of Science - Sonography
Laredo College
Laredo, TXSkills
,,,,
Customer service
Attention to detail
Fast learner
Highly dependable
Conflict resolution
- Effective communication
- Time management
- Team collaboration
- Taking directions
- Office supply management
- Phone call handling
- Client communication
Education
false
Languages
- Spanish
- English
Timeline
Entertainer
Laredo Party Show
06.2021 - 05.2023
Associate of Science - Sonography
Laredo College