Ana Cortes
Charlotte,North Carolina
Summary
Bilingual individual with diligent Human Resources and Workday HRIS experience. Bringing excellent multitasking abilities and interpersonal skills. Goal-orientated and recognized for compassionate demeanor and always willing to take on new tasks. Understanding of HRIS systems and NC government/local CCTO systems Adapts quickly to new needs and policies.
Overview
15
15
years of professional experience
Work History
HR Analyst
American Red Cross
04.2023 - 10.2024
- Dealt with various Workday features to enhance internal business processes and employee satisfaction
- Responds to customer/vendor inquiries including compliance, union, LOA, ADA, payroll, compensation, performance, Workday
- Provide analytical support, prepare reports and various correspondences
- Provide administration and support of record keeping and reporting requirements for assigned area including Termination letters, ADA, FMLA, and state disability insurance (where applicable)
- Performed weekly Workday Audits on team production schedule
- Performed union inquiries including union set up to start taking dues and Initiation fees sent tasks to payroll for union deductions.
Contact Tracer/HR Admin
PSSI
09.2021 - 06.2022
- Performed contact tracing to identify and notify individuals potentially exposed to infectious diseases
- Implemented and enforced HR policies to maintain a positive and productive work environment
- Ensured compliance with health and safety regulations to promote a safe and healthy workplace
- Implemented infection control protocols to minimize the spread of infectious diseases
- Accurately performed data entry tasks to maintain organized and up-to-date records.
HR Generalist/Safety Coordinator
Wrico Stamping
07.2018 - 06.2019
- Implemented and enforced safety protocols to ensure a secure and hazard-free work environment
- Developed and implemented policies to promote compliance and maintain consistency across the organization
- Managed the employee onboarding process, including orientation and training
- OSHA, policy forms, I-9 processing, E-Verify and background checks
- Facilitated the recruitment and hiring process by carefully screening candidates and conducting interviews
- Designed and executed training programs to enhance employee skills and knowledge
- Managed employee relations by addressing conflicts, promoting teamwork, and ensuring fair treatment
- Quarterly safety meetings with plant manager to ensure OSHA standards.
Sr. HR Coordinator
Mauser Packaging
04.2017 - 07.2018
- Coordinated HR day to day functions, managed new hire paperwork, employee orientation, I-9's, tax forms, E-Verify, background checks and OSHA policy forms
- Administered benefits, including 401K, healthcare insurance for new hires and open enrollment
- Managed unemployment and workers compensation claims
- Process and audit payroll, timesheets, absences and bonuses for hourly employees, assisted
- Accounting with reconciling report
- Facilitated the recruitment and hiring process by carefully screening candidates and conducting interviews.
HR Benefits Specialist
Sunbelt Rentals
12.2014 - 05.2016
- Maintained group benefits and employee's FMLA/LOA, STD, LTD and COBRA
- Reviewed for accuracy and entered into Workday
- Worked on the HR team to help migrate their existing Workday system over to an updated platform to help with reporting, HR data, Timesheets, and testing different features in workday
- Implemented and enforced HR policies to ensure compliance with company regulations and standards
- Coordinated the open enrollment process and provided guidance to employees on their benefits options
- Administered and tracked employee leave requests, ensuring accurate documentation and compliance with company policies.
Sr. Solutions Benefits Coordinator
TriNet
05.2009 - 01.2015
- Assisted clients with inquiries regarding benefits, payroll, W2s and Human Resources related questions
- Supported benefits administration by completing, verifying, and processing required forms
- Supported clients with orientation, HR documents/completion of new hire onboarding orientation
- Coordinated the open enrollment process and provided guidance to employees on their benefits options.
Education
B.A. in Sociology/Psychology -
Ashford University
11.2011
A.A. S in Business Management -
Kaplan University
03.2009
CPR certification/Introduction to Public Health in NC (AHEC)
A+ Certification/Help Desk -
Bazzar Tech School
ASTHO Association Of State Public Health Strategy-Series
Skills
- Microsoft Office
- Workday/HCM
- ADP Workforce/TotalSource
- BambooHR
- SAP
- Onboarding processes
- Payroll administration
- Applicant tracking systems
- FMLA administration
- Benefits administration
- Workers compensation
Timeline
HR Analyst
American Red Cross
04.2023 - 10.2024
Contact Tracer/HR Admin
PSSI
09.2021 - 06.2022
HR Generalist/Safety Coordinator
Wrico Stamping
07.2018 - 06.2019
Sr. HR Coordinator
Mauser Packaging
04.2017 - 07.2018
HR Benefits Specialist
Sunbelt Rentals
12.2014 - 05.2016
Sr. Solutions Benefits Coordinator
TriNet
05.2009 - 01.2015
B.A. in Sociology/Psychology -
Ashford University
A.A. S in Business Management -
Kaplan University
CPR certification/Introduction to Public Health in NC (AHEC)
A+ Certification/Help Desk -
Bazzar Tech School
ASTHO Association Of State Public Health Strategy-Series