Ana De Luna Martinez
Orting,WA
Summary
Well-rounded volunteer with extensive experience supporting diverse age groups across various roles, seeking formal work experience. Exhibiting strong customer service skills, and effective team collaboration. Brings a proactive and inquisitive mindset to every role, while focusing on enhancing client interactions through actively improving service delivery. Exhibiting strong customer service skills, and effective team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Orting Foodbank
Orting, WA
04.2024 - Current
- Assisting clients with food selection.
- Bagging and carrying groceries to vehicles.
- Stocking shelves and bins with donated goods.
- Preparing and packaging food portions.
- Inspecting donations' quality before distribution.
- Adhered to safety protocols while handling perishable goods.
- Experienced serving elderly, disabled, young, and large families.
- Personally assisting Spanish-speaking clients.
- Cleaning, restocking, and washing dishes after closing.
Family Translator and Interpreter
Self-employeed
08.2022 - Current
- Translated documents from English to Spanish (and vice versa) for individuals.
- Translated audio and video recordings for parents.
- Real-time translated English to Spanish (and vise versa) during phone calls.
- Interpreted conversations between Spanish-speaking individuals and English-speaking staff.
- Sat in on meetings to provide parents with oral translations on conversations and information.
Coordinator’s Assistant (Volunteer)
Summer Staircase
Seattle, Washington
07.2021 - 07.2021
- Relaid messages, documents, and meeting materials between staff.
- Filled, organized, and distributed paperwork.
- Maintained records on student's attendance and COVID-19 questionnaires.
- Supervised K-5th grade students during morning drop-off, afternoon pick-up, lunch, and recess.
- Substituted for absent tutor and office staff.
- Interpreted for Spanish-speaking guardians.
Education
Associate in Business (DTA/MRP) - Accounting
Pierce Puyallup College
Puyallup, WA03-2025
High School Diploma -
Orting High School
Orting, WA06-2024
Skills
- Customer service
- Interpersonal skills
- Team collaboration
- Emotionally intelligent
- Adaptability
- Patience and composure
- Willingness to learn
- Bilingual: English and Spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- First Aid CPR AED; Child CPR AED; Infant CPR AED | American Heart Association - Newcastle Training Centers | 07/05/2025 - 07/05/2027
References
References available upon request.
Timeline
Volunteer
Orting Foodbank
04.2024 - Current
Family Translator and Interpreter
Self-employeed
08.2022 - Current
Coordinator’s Assistant (Volunteer)
Summer Staircase
07.2021 - 07.2021
Associate in Business (DTA/MRP) - Accounting
Pierce Puyallup College
High School Diploma -
Orting High School
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