Ana Doyle
Indio,CA
Summary
Dynamic professional with a proven track record at the California Department of Social Services, adept in interrogation tactics and team management. Excelled in conducting thorough investigations, enhancing audit results by implementing best practices, and providing exceptional customer service. Demonstrates ethical integrity and a knack for prioritizing tasks efficiently, ensuring accuracy and compliance in high-stakes environments.
Overview
11
11
years of professional experience
Work History
Investigator
California Department of Social Services
Indio , CA
07.2024 - Current
- Interviewed witnesses and persons of interest to gather statements for use in criminal investigations.
- Conducted undercover operations as required, adhering to legal and ethical standards to obtain information.
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Managed investigations and prepared criminal cases for court.
Correctional Officer
Ironwood State Prison
Blythe, CA
04.2019 - 07.2024
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Maintained clear and open communications with facility areas to support safe operations.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Instructed inmates in work assignments and explained tasks.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Accounting Officer
Ironwood State Prison
Blythe, CA
04.2014 - 04.2019
- Reconciled bank statements to general ledger accounts and prepared journal entries to correct discrepancies.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Performed audits of operational and financial areas to check compliance.
- Supported efficient accounting operations with high-quality administrative support.
- Researched and implemented best practices to improve audit results.
- Reviewed financial documents and records to ensure accuracy of information and compliance with established accounting standards.
Education
MBA - Business Administration And Management
California State University, San Bernardino
San Bernardino, CA07-2019
Skills
- Ethical and honest
- Team management
- Task prioritization
- Interrogation tactics
- Report preparation
- Customer service
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Investigator
California Department of Social Services
07.2024 - Current
Correctional Officer
Ironwood State Prison
04.2019 - 07.2024
Accounting Officer
Ironwood State Prison
04.2014 - 04.2019
MBA - Business Administration And Management
California State University, San Bernardino