ANA M. ERVITI
Miami,USA
Summary
Dynamic Partner Account Manager at Luna Physical Therapy, recognized for driving a 912% increase in patient referrals. With strong leadership and engaging communication skills, I consistently exceed sales goals, securing strategic partnerships and expanding networks. Committed to excellence, I leverage analytical insights to foster growth and deliver impactful results.
Overview
17
17
years of professional experience
Work History
Partner Account Manager
Luna Physical Therapy
Miami, FL
05.2023 - Current
- 2024 President’s Club Winner and first-ever recipient of the Luna Luminary Award in all four quarters for consistently surpassing monthly and quarterly sales quotas
- Set a company record with 95 patient referrals in a single day and achieved the longest consecutive streak of quota attainment in Luna history
- Drove a 912% increase in patient referrals, scaling from 113 in my first quarter to 1,145 in the most recent quarter
- Secured a strategic partnership with the University of Miami, resulting in a 13,066% year-over-year increase in patient referrals from 2023 to 2024
- Expanded high-impact partnerships, boosting referrals from Memorial Hospital by 124% and Center for Bone and Joint by 12,700% through targeted engagement and strategic collaboration
- Expanded referring physician network by 1,150%, growing from 20 to over 250 active referring doctors through strategic outreach, relationship-building, and consistent account management
- Collaborated with clinical team to onboard the most physicians in 2024, focusing on orthopedic surgeons and driving adherence to patient monitoring protocols
- Facilitated key meetings and post-referral clinical reviews for high-referring doctors to strengthen partnerships and support growth.
- Collaborated with the Physical Therapist Acquisition team to identify growth opportunities, resulting in a 62% increase in therapist coverage — expanding the team from 105 to 170 therapists in one year.
Program Director / Facial Aesthetics Division
Implant Seminars / Facial Aesthetics for Dentists
Miami, FL
11.2019 - 05.2022
- Developed and implemented marketing strategy / plans and directed marketing efforts
- Earned $250,000+ within the first six months of employment through sales of Continuing Education Courses for Dental Professionals
- Maximized profits and market share while balancing customer satisfaction
- Delivered sales presentations to prospective clients
- Identified potential customers (physicians, clinical staff, etc.) and developed promotions
- Built brand awareness and positioning
- Coordinated marketing projects from start to finish
- Established and implemented three new facial aesthetic continuing education programs available for doctors to purchase
- Generated sales leads, meeting or exceeding sales goals
- Increased (doubled) Implant’s course offerings for sale
- Organized workshops, training seminars, and networked at trade show events
- Developed new strategies and plans for an improved learning experience
- Performed complete preparation of courses (materials, supplies, etc.) through course conclusion
- Educated physicians and clinical staff on courses’ content
Business Development Manager / Master Instructor
Vixen Workout
Miami, FL
01.2013 - 01.2020
- Managed 350 VXN Certified Instructors
- Oversaw the VXN Instructor Certification process including managing instructor certifications, providing certified instructor support, certification leads, and inquiries related to choreography, technique, business advice, branding, and onboarding of all Certified Instructors
- Performed account administration and management, billing, reviewing and reconciling accounts
- Processed payments, bookkeeping, managed obligations to clients / external certified instructors
- Prepared graphics for training programs and developed content for social media channels
- Strategized creative marketing campaigns to collaborate with brands on social media
- Provided business development and event planning
Realtor Associate
Real Estate
Miami, FL
01.2013 - 11.2019
- Qualified leads through lead management software, open houses, and extensive cold outreach.
- Created tailored property lists based on buyer needs and scheduled home showings.
- Contributed to strategic marketing planning for properties, including digital campaigns and events.
- Oversaw all marketing operations, ensuring alignment with project goals.
- Ensured compliance with purchase agreement terms prior to closing transactions.
- Facilitated negotiations between buyers and sellers to achieve optimal outcomes.
- Coordinated closing processes, prepared essential documents like purchase agreements.
- Conducted customized tours of luxury apartment homes, enhancing client experiences.
Regional District Manager
Benefit Mall
Miami, FL
01.2016 - 01.2019
- Developed / implemented plans that optimized sales and profitability
- Streamlined business processes and enhanced operational levels
- Increased average sales volume by 200% by revamping retail and sales strategies
- Identified and developed territory objectives and action plans that increased sales and payroll goals
- Expanded brand recognition by building relationships with local entities
- Motivated direct reports / teams to ensure a positive learning environment by implementing reward and recognition
Operations Manager / Recovery Specialist
DBC Fitness
Miami, FL
01.2016 - 01.2017
- Oversaw all major operational aspects to ensure company growth (marketing, prospecting, and increasing revenue)
- Prepared sales presentations based on empirical research and strategically highlighting company’s key strengths
- Tripled sales within the first three months
- Created and fulfilled all recovery modalities for elite clientele and professional athletes
Program Consultant / Account Manager
Agency Marketing Machine
Miami, FL
01.2014 - 01.2016
- Managed 40+ client accounts and executed sales plan to increase client acquisitions
- Grew business from 80 accounts to 150 major accounts, generating $1 million within a year
Account Executive
Reliance Wholesale Inc.
Miami, FL
01.2009 - 01.2013
Education
MS Degree - Mental Health and Counseling
Nova Southeastern University
Davie, FLBS Degree - Psychology
Barry University
Miami Shores, FLSkills
- Leadership and initiative
- Motivated and performance-focused
- Analytical and accurate
- Solution-oriented mindset
- Engaging communication skills
- Enthusiasm and commitment to excellence
- Detail-oriented organization
Languages
Spanish
Professional
Timeline
Partner Account Manager
Luna Physical Therapy
05.2023 - Current
Program Director / Facial Aesthetics Division
Implant Seminars / Facial Aesthetics for Dentists
11.2019 - 05.2022
Regional District Manager
Benefit Mall
01.2016 - 01.2019
Operations Manager / Recovery Specialist
DBC Fitness
01.2016 - 01.2017
Program Consultant / Account Manager
Agency Marketing Machine
01.2014 - 01.2016
Business Development Manager / Master Instructor
Vixen Workout
01.2013 - 01.2020
Realtor Associate
Real Estate
01.2013 - 11.2019
Account Executive
Reliance Wholesale Inc.
01.2009 - 01.2013
MS Degree - Mental Health and Counseling
Nova Southeastern University
BS Degree - Psychology
Barry University