Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Escamilla

Laredo,TX

Summary

Highly motivated and adaptable professional with a diverse skill set and strong work ethic. Demonstrated ability to learn quickly and effectively problem-solve, fostering collaboration with team members to achieve shared goals. Exceptional communication skills and a positive attitude contribute to creating a productive and positive work environment. Seeking a challenging opportunity to leverage skills and experience for a valuable contribution to any job.

Overview

1
1
year of professional experience

Work History

Sales Agent

Reliant Energy
08.2024 - 10.2024
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Assisted call-in customers with questions and orders.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Developed strong relationships with clients through excellent customer service and regular followups.

Sales Associate

Mall Del Norte
07.2023 - 08.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Radiology

Laredo Community College
Laredo, TX

Skills

  • Client Relations
  • Customer Assistance
  • Sales Training
  • Resilience Under Pressure
  • Objection handling
  • Sales Strategies

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Sales Agent

Reliant Energy
08.2024 - 10.2024

Sales Associate

Mall Del Norte
07.2023 - 08.2024

Radiology

Laredo Community College
Ana Escamilla