Ana Fernandez
157 N Echo Ave, Fresno,CA
Summary
Open to learn new things with the experience that i already have.
Overview
2
2
years of professional experience
Work History
Senior Clerk
Florida Health Department in Orange County
11.2023 - 11.2024
- Coordinating of patient flow, appointments, and electronic medical records administration, coordinating client's check-in/out.
- Assessing client's needs and completing demographic information for new and existing clients.
- Collecting required documentation to determine initial and counting eligibility.
- Scheduling clinical appointments, updating demographic.
- Call clients to reschedule and cancelled appointments using the appointments reminder responses report and coordinate language line services.
- Welcoming all clients, provide guidance, information and issuing Q- flow tickets at the information desk.
- Helping the nurses with the Encounter form (Medical Billing and Provide).
Sales Associate
Burlington
09.2023 - 01.2024
- Assess costumer's needs and provide assistance and information product on product features.
- welcoming costumers to the stores, helping them with what they need, keep the store organized and handling returns of merchandise.
- team up with co-workers to ensure proper costumer service.
- Scanning items to ensure accurate prices and quantities.
- Managing transactions with costumers cash registered.
- Resolving costumer complaints and providing relevant information.
- Bagging, boxing, and gift-wrapping packages.
- Issuing receipts, refound and change.
Sales Associate
Marcos Pizza
12.2022 - 06.2023
- Handling currency and credit transactions quickly and accurately, following procedures for safe food preparation.
- Monitoring food supplies and placing orders when necessary.
- cleaning and maintaining kitchen area and equipment clean, and answering phone calls.
- sterilize utensils and cooking equipment before each use.
Education
High School Diploma -
Gateway High School
93 Panther Paws Trail, Kissimmee, FL 3474405-2023
Skills
- Bilingual (Spanish)
- Teamwork
- Customer Service
- Problem- Solving
- Electronic System
- Responsible
- Opening to learn new things
Timeline
Senior Clerk
Florida Health Department in Orange County
11.2023 - 11.2024
Sales Associate
Burlington
09.2023 - 01.2024
Sales Associate
Marcos Pizza
12.2022 - 06.2023
High School Diploma -
Gateway High School