Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Interests
I love to make crafts with Hawaiian Rafia :) Making costumes, haku and leis
Timeline
Volunteer
Ana Fonua

Ana Fonua

Health Care Assistant
Antelope,CA

Summary

Caring and empathetic Caregiver with 7 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Devoted caregiver, providing exemplary service to individual in care environments with utmost respect and consideration. Supportive care professional, monitoring client behaviors and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions. Well-rounded Personal Care Aide with 10 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and organization. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors and family members.

Overview

2
2
years of post-secondary education
23
23
years of professional experience

Work History

Caregiver to Down Syndrome Client

Vanir Construction Management
Sacramento, CA
08.2013 - 03.2020
  • Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
  • Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
  • Aided patients with walking and limb exercises to improve strength and balance.
  • Organized and maintained medication closets and first aid supplies.
  • Helped with home management tasks, including meal preparation, grocery shopping and routine cleaning.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Prepared meals and snacks and fed clients.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted any significant changes.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted with daily living activities, running errands and household chores.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Guided patients to restroom, [Action] and [Action] to support bladder and bowel relief requirements.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Maintained entire family's schedule and organized events.
  • Scheduled daily and weekly care hours for client caseload.

Supervisor Lead at Reservations Dept.

Polynesian Cultural Center
Laie, HI
11.1990 - 12.2001
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
  • Coordinated supervisory assignments to maintain strong front-line leadership over [Type] operations.
  • Trained [Job title]s to develop new team leads for [Type] department needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Interviewed, hired and trained new employees for production positions.
  • Identified individual employee's unique work styles and adapted management methods.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Consistently met quarterly sales goals and increased customer retention rate year-over-year.
  • Monitored workshop work flow for over 15 or more cashiers.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Professional Dancer

Polynesian Cultural Center
Laie, HI
07.1985 - 12.1990
  • Performed Polynesian dance with 100+ performers to more than 3000+ guests every night. Monday through Saturday
  • A narrator for the evening show performance in both English and Japanese language.

Education

Associate of Arts - Communications

Brigham Young University Hawaii
Laie, Hawaii
08.1985 - 06.1987

Skills

Caring Companionship

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Affiliations

Member of Stanford Women Rugby Mothers

Additional Information

We're very diverse family. We've hosted many international students in our home in Hawaii for more than 20 years. Our eldest daughter graduated from the University of Hawaii and is living with her husband and 2 children in Osaka, Japan. Our 2nd daughter lives with her family in Utah, she was a student at BYU Provo and served a full time mission for our church for 18 months. Our 3rd daughter graduated from Stanford and is a software engineer for Adobe in San Jose, Ca. And the rest are still working on getting degrees and hopefully starting a family.

We are very laid back family. Loved the outdoor as we're from the islands. Always love unprocessed food and try to eat as healthy food as possible.

You will be blessed to know me personally so as my family.

Aloha! Ana

Interests

I love dancing, singing and crafting

I love to make crafts with Hawaiian Rafia :) Making costumes, haku and leis

I make them when kids perform in school events or when I dance in group performances for special events like weddings and such. Once in a while I sell them but mostly for my family.

Timeline

Caregiver to Down Syndrome Client

Vanir Construction Management
08.2013 - 03.2020

Supervisor Lead at Reservations Dept.

Polynesian Cultural Center
11.1990 - 12.2001

Associate of Arts - Communications

Brigham Young University Hawaii
08.1985 - 06.1987

Professional Dancer

Polynesian Cultural Center
07.1985 - 12.1990
Ana FonuaHealth Care Assistant