Summary
Overview
Work History
Skills
Timeline
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Ana Franco

Hemet,CA

Summary

Proven team leader at Burlington with a strong focus on coaching and mentoring to improve team performance. Skilled in conflict resolution and detail-oriented approaches that enhance collaboration and productivity. Dedicated to aligning team efforts with company values and operational objectives. Communicating

Overview

2026
2026
years of professional experience

Work History

Team Lead

Burlington Distribution
02.2017 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by encouraging teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment, professionalism, and adherence to company core values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities. To meet production goal.
  • Setting clear team goals and communicating them effectively.
  • Developing and implementing plans and strategies to achieve those goals..
  • Motivating team members and boosting confidences..
  • Providing coaching and support to help team members develop their skills.

Property Management Assistant

Ferro Management
2015 - 2016
  • Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
  • Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Promptly responded to tenant complaints and concerns.

Sales Associate

Target
2014 - 2015


  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prepared merchandise for sales floor by pricing or tagging.

QVQC

Burlington Distribution
2016 - 2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Skills

  • Attention to detail
  • Conflict resolution
  • Coaching and mentoring
  • Team motivation
  • Fast learner
  • Observer

Timeline

Team Lead

Burlington Distribution
02.2017 - Current

Property Management Assistant

Ferro Management
2015 - 2016

Sales Associate

Target
2014 - 2015

QVQC

Burlington Distribution
2016 - 2017

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Ana Franco