ANA GABRIELA MEIS
Orlando
Summary
Licensed Life & Health Insurance Agent and Bilingual Community Health Worker with expertise in ACA enrollment, client education, and relationship building. Former Tennis Head Coach with strong leadership, performance coaching, and strategic planning skills, bringing a disciplined, goal-oriented approach to sales and client service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Insurance Agent
Florida Blue
01.2024 - Current
- Educate clients on ACA Marketplace plans, benefits, premiums, and subsidy eligibility
- Conduct needs assessments to recommend appropriate health coverage
- Assist individuals and families with plan selection and enrollment
- Maintain compliance with federal and state regulations
- Provide ongoing client support, including billing, ID cards, and coverage questions
- Build and manage a book of business through referrals and community outreach
- Deliver bilingual service to Spanish-speaking clients, improving access to care
Tennis Head Coach
Lexington Catholic High School
01.2022 - 06.2024
- Led and managed a competitive program of 35 student-athletes (ages 13–17)
- Increased team win percentage by 75% and advanced 7 athletes to regional/state competition
- Developed individualized training and performance plans
- Coordinated tournaments, travel logistics, and scheduling
- Fostered leadership, discipline, and communication skills
Certified Bilingual Patient Navigator
Kentucky Cancer Link
03.2021 - 05.2023
- Managed high-volume caseload providing culturally competent patient support
- Educated patients on treatment, insurance coverage, and financial assistance
- Coordinated appointments, transportation, and community resources
- Reduced barriers to care through advocacy and follow-up
- Maintained HIPAA compliance and accurate documentation
Admissions Associate
Rood & Riddle Equine Hospital
01.2020 - 08.2020
- Managed client intake and maintained accurate records
- Followed clinical safety protocols and care instructions
- Delivered high-quality customer service
Customer Returns Processor
Amazon Fulfillment Center
06.2019 - 11.2019
- Processed high-volume returns with accuracy and efficiency
- Met productivity and safety standards
Education
Bachelor of Science - Equine Health & Rehabilitation
Midway University
Midway, KYSkills
- Health Insurance Sales & Enrollment
- Florida Blue Marketplace Plans
- Client Needs Assessment
- Bilingual Client Support (English/Spanish)
- CRM & Enrollment Platforms
- Player Development & Performance Tracking
- Match Strategy & Tactical Planning
- Stroke Technique Instruction (Forehand, Backhand, Serve, Volley)
- Footwork, Agility & Conditioning Programs
- Mental Toughness & Sports Psychology Techniques
- Individualized Training Plan Design
- Team Leadership & Motivation
- Tournament Preparation & Lineup Strategy
- Injury Prevention & Recovery Coordination
- Goal Setting & Progress Evaluation
- Parent & Athlete Communication
Certification
- Life & Health Insurance Agent – Florida
- Certified Bilingual Community Health Worker
- Mental Health First Aid USA
- CPR Certified
- Kentucky Homeplace – Community Health Worker Training
Languages
Bilingual: English & Spanish
ATHLETIC & LEADERSHIP ACHIEVEMENTS
- Internationally ranked tennis player representing Panama (#1 in U12, U16, U18)
- USTA competitive player
- Sponsored by Adidas and Wilson
- Olympic development pathway nominee
- Public speaker and sports ambassador
Timeline
Health Insurance Agent
Florida Blue
01.2024 - Current
Tennis Head Coach
Lexington Catholic High School
01.2022 - 06.2024
Certified Bilingual Patient Navigator
Kentucky Cancer Link
03.2021 - 05.2023
Admissions Associate
Rood & Riddle Equine Hospital
01.2020 - 08.2020
Customer Returns Processor
Amazon Fulfillment Center
06.2019 - 11.2019
Bachelor of Science - Equine Health & Rehabilitation
Midway University