Ana Galo
Glen Cove
Summary
Detail-oriented administrative professional with extensive experience in documentation processing, case tracking, and client communication. Proven ability to manage sensitive records, meet deadlines, and support legal and office operations. Strong organizational skills with a background in foster care systems and adoption documentation. Fluent in English and Spanish.
Overview
16
16
years of professional experience
Work History
Teacher Assistant
North Shore Day School
Glen Cove
09.2024 - 06.2026
- Supported daily operations and maintained organized classroom documentation
- Assisted in managing schedules and student activities
- Provided strong communication and multitasking in a fast-paced environment
System Liaison
SCO Family of Services
Glen Cove
08.2020 - 09.2024
- Processed legal and administrative documents related to foster care and adoption cases
- Managed Notices of Change and tracked case movements for youth placements
- Coordinated with attorneys by sending and reviewing time-sensitive legal documents
- Maintained accurate case tracking systems and ensured deadlines were met
- Conducted diligent searches for court-related cases (TPR and non-TPR)
- Processed SCR abuse clearances and fingerprint submissions in compliance with state requirements
- Generated monthly reports and maintained detailed records
- Communicated professionally via email and phone with staff and external partners
- Maintained high productivity and cross-functional collaboration in a hybrid work environment, splitting time between in-person client meetings and remote project deliverables
Admissions Coordinator
Glengariff Nursing Home
Glen Cove
09.2015 - 08.2020
- Coordinated the admissions process for short-term rehabilitation and long-term care residents
- Reviewed referral packets, insurance information, and medical records to determine admission eligibility
- Verified Medicare, Medicaid, MLTC, and commercial insurance benefits and obtained required authorizations
- Worked closely with hospitals, case managers, discharge planners, physicians, and families to coordinate seamless resident admissions
- Prepared admission paperwork, consent forms, and resident files while ensuring compliance with HIPAA and state regulations.
- Entered and maintained accurate resident information in electronic medical record (EMR) systems.
- Scheduled admissions, room placements, and transportation as needed.
- Served as the primary point of contact for prospective residents and families, answering questions and providing information about facility services
- Collaborated with nursing, social work, and therapy departments to ensure a smooth transition into the facility
- Maintained detailed admission records, tracked referrals, and generated reports for management
Manager
Cactus Café
04.2010 - 01.2015
- Managed scheduling, staff supervision, and daily operations
- Handled cash management, reporting, and customer relations
- Trained employees and improved operational efficiency
Education
High School Diploma -
Glen Cove High School
Glen Cove, NYSkills
- Legal Document Processing
- Case Tracking & File Management
- Data Entry & Record Keeping
- Microsoft Office (Word, Outlook)
- Scheduling & Calendar Management
- Client Communication
- Confidential Information Handling
- Administrative Support
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Teacher Assistant
North Shore Day School
09.2024 - 06.2026
System Liaison
SCO Family of Services
08.2020 - 09.2024
Admissions Coordinator
Glengariff Nursing Home
09.2015 - 08.2020
Manager
Cactus Café
04.2010 - 01.2015
High School Diploma -
Glen Cove High School