Ana Garcia

Reviewed multiple insurance options to ensure comprehensive paperwork collection.

Contact healthcare offices to obtain necessary patient documentation

Understand and use various portals to gather paperwork or submit authorizations

work in a fast pace environment, communicate efficiently, work well with teammates and work alone

Communicate with others in the field, report mistakes that need coaching

Organize team potlucks, decorate for teammates birthdays, decorate for holidays

Mentor and coach new hires

• Assisted healthcare providers with patient examinations and procedures to ensure efficient clinic operations.
• Maintained accurate medical records and documentation, enhancing workflow efficiency and patient care quality.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Collaborated with interdisciplinary healthcare teams to provide coordinated care.
• Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
• Contributed to clean and safe clinic environment by adhering to sanitation protocols.
• Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.