Ana Garrett
Mesquite,TX
Summary
Board certified Pharmacy Technician excited to bring a combined 11 year background in Class D pharmacy, independent retail pharmacies, inpatient acute care to a growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
11
11
years of professional experience
1
1
PTCB Certification
1
1
TSHP Sterile Compounding Certification
1
1
Texas State Board of Pharmacy License
Work History
Inpatient Pharmacy Technician
Parkland Hospital
07.2023 - Current
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
- Supported the training of new pharmacy technicians to enhance team performance and improve workflow efficiency.
- Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Increased patient safety through proper labeling, packaging, and storage of medications.
- Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
- Maintained inventory levels by ordering, receiving, and stocking medications and supplies.
- Contributed to positive patient outcomes by preparing intravenous admixtures using aseptic technique.
- Upheld a high standard of cleanliness and organization in the pharmacy workspace by following established sanitation protocols and guidelines.
- Reduced medication errors through vigilant monitoring of drug interactions and dosage calculations.
- Expedited turnaround times on critical medication orders through prompt communication with prescribers regarding clarification or approval requests.
- Dispensed and procured medicinal products and supplies used in hospital.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Lead Pharmacy Technician
Dallas Healthcare Pharmacy
05.2021 - 05.2023
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Established and updated patient profiles, medications and insurance details.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Maintained clean and organized pharmacy shelving and work areas.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Merchandised related products to drive pharmacy department sales.
- Received, reviewed, dispensed and labeled over 100-200 prescriptions daily.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Mixed pharmaceutical preparations according to written prescriptions.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
Lead Pharmacy Technician
Heritage Pharmacy
02.2006 - 12.2010
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Established and updated patient profiles, medications and insurance details.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Maintained clean and organized pharmacy shelving and work areas.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Education
Diploma - Pharmacy Technician
Remington College
Garland, TX05.2006
Associate of Applied Science - Bilingual Administrative Assistant
ESS College of Business
Dallas, TX04.2001
High School Diploma -
H Grady Spruce High School
Dallas, TX05.1999
Skills
- Aseptic Techniques
- Drug Inventory Control
- Proper Labeling Procedures
- Equipment Cleaning and Maintenance
- Medication Documentation
- Wholesale Ordering
- Storage Maintenance and Security
- Data Entry
- Cleaning and Sanitizing
- Verbal and Written Communication
- Inventory Management
- Prescription Refill Fulfillment
- Inventory Tracking
- Customer Service
- Prescription Pricing
- Cash Register Operations
- Patient Profile Setup
- Prioritization and Organization
- Troubleshooting Malfunctioning Equipment
- Pharmacy Operations
- Insurance Billing
- Insurance Verification
- HIPAA Guidelines
- Epic Systems
- Supply Ordering
- Taking Client Histories
- Organization and Time Management
- Critical Thinking
- Equipment Troubleshooting and Maintenance
- Appointment Scheduling
- Administrative Support
- Telephone Etiquette
- Adaptable and Flexible
- EHR Software
- Sterile technique
- Order interpretation
- Record preparation
- IV solution management
- Accuracy
- Compounding experience
- Quality assurance standards
- Drug dosing
- Supervising technicians
- Compounding
- Calculating doses
- Problem-solving abilities
- Multitasking
- Reliability
- Typing Skills
- Stocking shelves
- Detail Oriented
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB) (2006-2010) (2021-current)
- Licensed by The Texas State Board of Pharmay- (2006-2020) (2022-current)
Languages
Spanish
Native or Bilingual
Timeline
Inpatient Pharmacy Technician
Parkland Hospital
07.2023 - Current
Lead Pharmacy Technician
Dallas Healthcare Pharmacy
05.2021 - 05.2023
Lead Pharmacy Technician
Heritage Pharmacy
02.2006 - 12.2010
Diploma - Pharmacy Technician
Remington College
Associate of Applied Science - Bilingual Administrative Assistant
ESS College of Business
High School Diploma -
H Grady Spruce High School
- Certified by the Pharmacy Technician Certification Board (PTCB) (2006-2010) (2021-current)
- Licensed by The Texas State Board of Pharmay- (2006-2020) (2022-current)
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