Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Gonzalez

Cape Coral,US

Summary

Reliable and hardworking professional with a strong commitment to delivering high-quality results. Consistently demonstrating a strong work ethic, attention to detail, and a proactive approach to tasks. Highly motivated to expand my knowledge and continuously improve skills, with a focus on adapting to new challenges and technologies. A dedicated team player, always striving to contribute to team success while maintaining a positive and professional attitude. (Bilingual)

Overview

3
3
years of professional experience

Work History

Front Desk Associate

Advance Dermatology and Cosmetic Surgery
05.2023 - Current

Experienced in providing excellent customer service and managing front desk operations in fast-paced environments. Skilled in handling check-ins, check-outs, and appointments, while maintaining accurate records. Proficient in answering calls, addressing patient inquiries, and resolving issues to ensure a positive experience. Strong communication, organizational, and multitasking abilities, with a focus on efficiency and professionalism.

Consumer Loan Specialist

Advance America
08.2022 - 05.2023

Experienced in processing and underwriting consumer loans, evaluating creditworthiness, and ensuring compliance with regulatory standards. Skilled in providing exceptional customer service, managing loan servicing, and resolving issues effectively. Strong attention to detail, with a focus on accuracy in loan documentation and risk management. Proven ability to build client relationships and meet sales goals through cross-selling financial products.

Dealership Cashier

SCANLON LEXUS
03.2022 - 08.2022

Experienced in processing customer transactions accurately and efficiently in a high-volume dealership environment. Skilled in handling cash, credit, and financing payments, while ensuring proper documentation and receipts. Strong customer service abilities, assisting clients with inquiries and providing support during the sales process. Detail-oriented with a focus on maintaining financial accuracy and contributing to smooth dealership operations.

Education

High school diploma -

Cape Coral High School
Cape Coral, FL
06.2021

Skills

    Customer Service Excellence: Proven ability to engage with customers, address their needs, and resolve issues efficiently while maintaining a positive experience

    Communication: Strong verbal and written communication skills, with the ability to interact professionally with clients, colleagues, and management

    Problem Solving: Skilled in identifying issues and implementing effective solutions in fast-paced environments
    Organization & Multitasking: Adept at managing multiple tasks simultaneously, ensuring accuracy and meeting deadlines

Timeline

Front Desk Associate

Advance Dermatology and Cosmetic Surgery
05.2023 - Current

Consumer Loan Specialist

Advance America
08.2022 - 05.2023

Dealership Cashier

SCANLON LEXUS
03.2022 - 08.2022

High school diploma -

Cape Coral High School
Ana Gonzalez