Summary
Overview
Work History
Education
Skills
Bilingual
Languages
Timeline
AssistantManager
Ana Gonzalez

Ana Gonzalez

Receptionist
Weatherford,Oklahoma

Summary

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

13
13
years of professional experience

Work History

Cook Aid/ Teachers Aid

Big 5 Headstart
08.2023 - 08.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hour.

Bartender/ Kitchen Staff

Lucky Star Casino
05.2019 - 08.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.



Food and Beverage Supervisor

Sugar Creek Casino
12.2017 - 02.2019
  • Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
  • Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
  • Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.



Assistant Store Manager

Stage Department Store
07.2015 - 12.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.


Casino Cage Cashier

Lucky Star Casino
05.2014 - 07.2015
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted in the training and onboarding of new cage cashiers by sharing knowledge and best practices to ensure their success within the role.
  • Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.

Food and Beverage Supervisor

Lucky Star Casino
09.2011 - 05.2014
  • Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
  • Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
  • Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.

Education

High School Diploma -

Del Valle High School
El Paso, TX
05-2005

Skills

  • Customer service
  • Team collaboration
  • Cash handling
  • Multitasking and organization
  • Hospitality and service industry background
  • Problem-solving

Bilingual

Fluent in English and Spanish.

Languages

Spanish
Full Professional

Timeline

Cook Aid/ Teachers Aid

Big 5 Headstart
08.2023 - 08.2024

Bartender/ Kitchen Staff

Lucky Star Casino
05.2019 - 08.2022

Food and Beverage Supervisor

Sugar Creek Casino
12.2017 - 02.2019

Assistant Store Manager

Stage Department Store
07.2015 - 12.2017

Casino Cage Cashier

Lucky Star Casino
05.2014 - 07.2015

Food and Beverage Supervisor

Lucky Star Casino
09.2011 - 05.2014

High School Diploma -

Del Valle High School

Similar Profiles

CREATE PROFILE
Ana GonzalezReceptionist