Summary
Overview
Work History
Education
Skills
Timeline
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Ana Gonzalez

Houston,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Junior Director

Chick-Fil-A Restaurant
05.2019 - Current
  • I was a trainer for 1 year and a Coordinator for nearly 5 years. My goal as a leader is to support and develop my team, so we have satisfied guest each visit.
  • I assess their performance and recommend when someone needs additional training.
  • To prepare for my shifts, I have to create setups and make the break list. That helps me position my team members in the best positions to serve guest.
  • I hold my team members accountable to hospitality through the Core 4 principles.

Education

High School Diploma -

Houston Can Academy
9020 Gulf Freeway
01.2019

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Decision-Making
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Organization and Time Management
  • Positive attitude
  • Attention to detail

Timeline

Junior Director

Chick-Fil-A Restaurant
05.2019 - Current

High School Diploma -

Houston Can Academy
Ana Gonzalez