ANA GRADE
Clermont,FL
Summary
Accomplished Senior Instructional Designer with a proven track record at Amazon, adept in leveraging adult learning theory and multimedia production to enhance learning experiences. Expert in project management and soft skills training, I've significantly improved instructional design processes and learner engagement through innovative solutions and data-driven decisions.
Overview
13
13
years of professional experience
Work History
Senior Instructional Designer
Amazon
12.2013 - Current
- Oversaw development and execution of large-scale instructional design projects for key operations, including Alexa Data Services and Global Customer Service.
- Conducted a comprehensive needs assessment and data analysis to identify training gaps and develop appropriate learning solutions that support strategic business goals.
- Collaborated with key stakeholders, subject-matter experts, and operations leaders to define requirements and success criteria for training materials.
- Developed and deployed online courses, instructor-led classes, job aids, and video content using a variety of authoring tools.
- Analyzed learner feedback, and organized post-implementation reviews at the conclusion of each project to assess effectiveness and determine areas requiring improvement in instructional design processes.
Localization QA Specialist
Microsoft
03.2013 - 12.2013
- Tested localized video games and software applications for accuracy, usability, and compatibility with various platforms.
- Proofed copy to detect and correct errors in spelling, punctuation and syntax.
- Maintained detailed records of all changes made during the localization process.
- Provided feedback on translation quality issues and suggested solutions for resolving them quickly and effectively.
Bilingual Content Editor
Nintendo
03.2012 - 03.2013
- Managed Portuguese Content Editing team operations, overseeing bug reviews and publications.
- Collaborated with localization translators to address unresolved bugs.
- Reviewed documents, manuals, and in-game texts for linguistic accuracy and context alignment (English, Spanish, French, and Portuguese).
- Conducted thorough quality assurance checks to align documents and in-game text with Nintendo terminology.
Education
PMP Localization Project Manager Certificate -
The Localization Institute
01.2011
Bachelor of Arts - Foreign Languages And Literature, Instructional Methodologies
University of São Paulo
01.2001
Skills
- Adult learning theory
- Soft skills training
- Multimedia production
- Authoring Tools (Adobe, Vyond, Camtasia, Articulate 360)
- Gamification techniques
- Assessment design
- Visual design principles
- Learning management systems
- JavaScript / HTML
- Data-driven decisions
- Project Management
Languages
- Spanish
- Portuguese
- English
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Senior Instructional Designer
Amazon
12.2013 - Current
Localization QA Specialist
Microsoft
03.2013 - 12.2013
Bilingual Content Editor
Nintendo
03.2012 - 03.2013
PMP Localization Project Manager Certificate -
The Localization Institute
Bachelor of Arts - Foreign Languages And Literature, Instructional Methodologies
University of São Paulo