Ana Guillen
Fayetteville,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Title I Instructional Assistant
North Fayette Elementary School
Fayetteville, GA
01.2024 - Current
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
- Demonstrate prompt and regular attendance.
- Assist with providing instruction in the intervention program.
- Model appropriate social, academic and language behaviors.
- Monitor student behavior during large group activities, by reinforcing the supervising teacher.
- Provide instructional support to at risk student.
- Supported classroom teachers by supervising students during lunch and recess periods or field trips.
- Monitored student progress and provided feedback to teachers regarding student achievement.
Administrative Assistant
Offices Conection
Surprise, AZ
01.2019 - 06.2021
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Corporate Account Executive
Account Manager for Pensions AFP CONFIA El Salvado
San Salvador, El Salvador
08.2010 - 08.2016
- Developed and maintained relationships with corporate clients to ensure customer satisfaction.
- Created monthly reports of payrolls activity and results to present to management.
- Managed daily operations of account executives including training, goal setting, performance reviews and problem resolution.
- Monitored customer feedback through surveys or phone calls in order to identify areas needing improvement in service or product offering.
- Maintained accurate records of all interactions with clients including notes about conversations, emails sent and received.
- Ensured compliance with all relevant regulations applicable when dealing with corporate accounts.
- Cultivated strong professional relationships with Human Research and Payroll departments.
Education
BBA - Business And Marketing Administration
Dr. Jose Matias Delgado University
La Libertad, El Salvador06.2007
Skills
- Mail Handling
- Information Security
- Appointment Scheduling
- Research
- Reception Oversight
- Workflow Optimization
- Office Administration
- Meeting Planning
- Calendar Management
- Document Control
- Multi-Task Management
- Strategic Planning
- Timeline Planning and Management
Languages
Spanish
Native/ Bilingual
Timeline
Title I Instructional Assistant
North Fayette Elementary School
01.2024 - Current
Administrative Assistant
Offices Conection
01.2019 - 06.2021
Corporate Account Executive
Account Manager for Pensions AFP CONFIA El Salvado
08.2010 - 08.2016
BBA - Business And Marketing Administration
Dr. Jose Matias Delgado University
Similar Profiles
Aleondra EdwardsAleondra Edwards
Student Teacher, Fourth Grade at North Fayette Elementary SchoolStudent Teacher, Fourth Grade at North Fayette Elementary School
Ashley MitchellAshley Mitchell
Special Education Teacher/Team Lead/Mentor Teacher/Equity Leadership Team at Stayton Elementary School, North Santiam SchoolSpecial Education Teacher/Team Lead/Mentor Teacher/Equity Leadership Team at Stayton Elementary School, North Santiam School
Lindsey HorsmanLindsey Horsman
Librarian / Special Education Teaching Assistant / Resource Teacher at North Valley Middle School / Pete Mirich Elementary SchoolLibrarian / Special Education Teaching Assistant / Resource Teacher at North Valley Middle School / Pete Mirich Elementary School