Ana Harper
Winston Salem,NC
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
CNA
Salemtowne
09.2022 - 02.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Assistant Manager
Once Upon A Child Franchise
01.2007 - 01.2011
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Mentored team members to enhance professional development and accountability in workplace
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Generated repeat business through exceptional customer service and responded to customerClaudias Ln 201
Education
CNA II Certificate -
Forsyth County Community College
05.2023
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Boise State University
2016
Skills
- Medical Recordkeeping
- Feeding Assistance Expertise
- Supporting Personal Needs
- Consistent Follow Through
Languages
Romanian
Native or Bilingual
Timeline
CNA
Salemtowne
09.2022 - 02.2023
Assistant Manager
Once Upon A Child Franchise
01.2007 - 01.2011
CNA II Certificate -
Forsyth County Community College
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Boise State University
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