Ana Hernandez
Reno,NV
Summary
Proud and excited to support a well-established law firm into success in the market driving results and supporting the profitability of the business. Enjoy multitasking and manage day to day operation with the staff in the company. Enjoy day to day problem solving and create great communication with customers.
Overview
7
7
years of professional experience
Work History
Student Employee, Level 1
Nevada System Higher Education
Reno, NV
01.2023 - Current
- Proficient in Microsoft and Adobe Acrobat
- Administer phone calls
- Facilitated communication between faculty members and administrators regarding student issues or concerns.
- Maintained office supplies inventory by checking stock levels; ordering new supplies; verifying receipt of supplies.
- Performed administrative tasks such as filing, data entry, photocopying, mail sorting, and scanning documents.
General Manager
College Hunks Hauling Junk and Moving
Fort Mill, SC
03.2020 - 05.2022
- Manage 4+ employees' workload
- Finance and profitability oriented
- Overall customer and reputation management
- Payroll, accounting and cash flow manage
- Marketing and profit/lost revenue review with company's president
- Secure trucks maintenance
- Insurance management GL and WC
Hostess/To go
Cantina 1511
Charlotte, NC
10.2019 - 01.2020
- - Host customers
- - Setting up reservations
- - Customer service oriented
- - Manage and distribute customer comfortable in tables
- - Assist in day-to-day activities in the overall to go operation in order to efficient flow the orders (speed customer service)
Front of House Staff
Chick-Fil-A
Fort Mill, SC
09.2018 - 10.2019
- Engaged with customers on a daily basis
- Made sure orders were taken out in a timely manner
- Assisting with any customer needs
- Supporting Chick-Fil-A culture for customer satisfaction
- Supported administrative activities at the end of the shift
Education
Bachelor of Science - Political Science And International Affairs
University of Nevada, Reno
Reno, NV05-2025
High School Diploma -
Nation Ford High School
Fort Mill, SC12.2020
Skills
- Leadership
- Teamwork
- Communication
- Customer Service
- Ability to Multitask
- Adaptability
- Creative Problem Solving
- Ability to Work Under Pressure
- Fast Learner
- Highly Responsible and Reliable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Deans list 2021-2023
Timeline
Student Employee, Level 1
Nevada System Higher Education
01.2023 - Current
General Manager
College Hunks Hauling Junk and Moving
03.2020 - 05.2022
Hostess/To go
Cantina 1511
10.2019 - 01.2020
Front of House Staff
Chick-Fil-A
09.2018 - 10.2019
Bachelor of Science - Political Science And International Affairs
University of Nevada, Reno
High School Diploma -
Nation Ford High School
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