Summary
Overview
Work History
Education
Skills
Cover Letter
Languages
Certification
Timeline
Generic

Ana Hernandez

Orlando,Florida

Summary

Dynamic professional with extensive experience at Hilton Grand Vacations, excelling in foreclosure management and contract administration. Proven ability in data reconciliation and attention to detail, driving compliance and efficiency. Adept at fostering collaboration across teams to resolve discrepancies and enhance operational workflows, ensuring audit readiness and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Foreclosure Specialist

Hilton Grand Vacations
Orlando, FL
09.2024 - Current
  • Facilitated HOA liens and foreclosures, ensuring legal compliance and effective coordination.
  • Reconciled payment reports with foreclosure balances, resolving discrepancies through collaboration with legal, collections, and accounting teams.
  • Maintained detailed financial records, including payment plans and legal correspondence, to ensure audit readiness.
  • Collaborated across departments to enable timely account dismissals within accounting workflows.

Contracts Administrator

Hilton Grand Vacations
Orlando, FL
08.2022 - 09.2024
  • Executed precise contract verification to ensure compliance and minimize errors.
  • Streamlined document scanning processes for timely uploads, boosting retrieval efficiency for stakeholders.
  • Collaborated with teams to identify and rectify documentation discrepancies, ensuring accuracy.
  • Maintained proactive measures in redacting sensitive information to secure data and comply with privacy regulations.

Assistant Teacher

Orlando Bilingual Academy
Orlando, FL
08.2020 - 11.2021
  • Reinforced classroom topics through individualized support and small group instruction to strengthen student learning.
  • Maintained organized classroom environments to facilitate optimal learning experiences.
  • Utilized behavior modeling and specialized techniques to effectively teach social skills.
  • Collaborated with teachers to design and implement curriculum-aligned lessons.

Education

Bachelor of Arts - Business Economics

University of Central Florida
Orlando, FL
12-2028

Associate of Science - Administrative Office Management

Valencia College
Orlando, FL
12-2022

Skills

  • Microsoft Office applications
  • Customer service and support
  • Data reconciliation and analysis
  • Attention to detail
  • Foreclosure and deed-in-lieu negotiations
  • Payment resolution strategies
  • Loan servicing expertise
  • Team leadership
  • Document and contract management

Cover Letter

Dear Hiring Manager, I am eager to bring my dedication to accuracy and process improvement to your team. I am confident that my background and skills will be an excellent match for your company. I look forward to the possibility of discussing this exciting opportunity with you. Thank you for considering my application.

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

  • Currently enrolled in a course focused on accounting fundamental, including double-entry bookkeeping, financial transactions analysis, ans the preparation of financial reports at the end of the fiscal period.

Timeline

Foreclosure Specialist

Hilton Grand Vacations
09.2024 - Current

Contracts Administrator

Hilton Grand Vacations
08.2022 - 09.2024

Assistant Teacher

Orlando Bilingual Academy
08.2020 - 11.2021

Bachelor of Arts - Business Economics

University of Central Florida

Associate of Science - Administrative Office Management

Valencia College