Ana Hernandez

Under general supervision from the Licensing Manager, supervises licensing and investigations of violations or suspected violations of gaming internal controls, laws, rules and regulations for SRPMIC. Mentors and trains assigned staff on all employee licensing, vendor licensing, alcohol licensing and investigations requirements. Monitors and ensures all licensing and investigations are completed according to established investigation procedures, guidelines and techniques.

Dealt blackjack games, ensuring adherence to house rules and gaming regulations. Engaged with players, fostering a welcoming atmosphere and enhancing customer experience. Managed cash transactions accurately, maintaining accountability during gameplay.

Monitored game progress, identifying and addressing irregularities promptly.

Developed engaging lesson plans to enhance student understanding of core subjects. Implemented classroom management strategies to create a positive learning environment. Assessed student progress through regular evaluations and tailored instruction accordingly.

Collaborated with parents to discuss student development and address concerns effectively.

Representative and responsible for managing the day-to day operations of the tribal gaming agency. Ensures effective regulation and compliance of gaming activities within the agency.

Developed and implemented licensing policies to ensure compliance with regulatory requirements. Managed relationships with external agencies to facilitate timely processing of licenses. Analyzed licensing trends to identify opportunities for operational improvements and strategic initiatives. Conducted training sessions for staff on licensing procedures and best practices. Ensures compliance with Federal, State, Tribal, NIGC, Gaming Commission Regulations, Policies and Procedures, MICS and TICS

Responsible for monitoring casino activities on assigned shift, ensures compliance with all Federal, State and Community gaming laws and regulations, gaming code, internal controls, NIGC, MICS, TICS and procedures.