Summary
Overview
Work History
Education
Skills
Timeline
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Ana Herrera

Cedar Hill,TX

Summary

Dedicated with 7+ years experience in the stone industry. Effective communication and critical thinking skills. Initiative taking and driven in everything that I do . Excel in problem-solving, and time management, ensuring successful outcomes and satisfied clients. Ready to bring a blend of organizational abilities to manage complex tasks effectively.

Overview

11
11
years of professional experience

Work History

Account Coordinator

Allied Stone inc.
Dallas , TX
07.2023 - Current
  • Communicate with builders when issues arise to inform regarding problem resolution.
  • Manage high-volume data entry tasks for accurate input of customers orders into the company’s system
  • Provide comprehensive training for new hires on departmental procedures and best practices in the order processing operations.
  • Streamline communication between builders and internal teams for seamless project execution.
  • Mange multiple complex accounts that require full product knowledge.

Install Department Admin

Allied Stone inc.
Dallas , TX
02.2018 - 07.2023
  • Collaborated with other departments to ensure smooth transitions between the production and installation of countertops.
  • Assigned and dispatched the jobs to the sub-contractors in our system .
  • Managed subcontractors work load to ensure all installs were completed on the scheduled date.
  • Created training guides for new sub-contractors on proper installation procedures.
  • Gained experience in templating and client services within the company

Property Manager

Eastern Apartment Mngmt.
Irving, Texas
06.2014 - 02.2018
  • Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
  • Exercised direct supervision over property staff.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Prepared detailed budgets and financial reports for properties.

Education

High School Diploma -

J.F Kimball High School
Dallas , TX
05-2014

Skills

  • CRM software
  • Salesforce
  • Bluebeam
  • MS office suite
  • Customer service
  • Scheduling
  • Teamwork and collaboration
  • Decision-making
  • Multitasking Abilities
  • Reliability
  • Attention to detail
  • Bilingual
  • Tech Savvy

Timeline

Account Coordinator

Allied Stone inc.
07.2023 - Current

Install Department Admin

Allied Stone inc.
02.2018 - 07.2023

Property Manager

Eastern Apartment Mngmt.
06.2014 - 02.2018

High School Diploma -

J.F Kimball High School

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Ana Herrera