Ana Jimenez
Anaheim,CA
Summary
Friendly Receptionist with background in various office settings. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Offering Valuable contributions in all facets of scheduling activities driven to growth in any and all areas.
Overview
11
11
years of professional experience
Work History
Receptionist
Choc Outpatient Rehabilitation Services
02.2024 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Cerner System Knowledge
- Registration & Pre- Registration
- Knowledge and Eligibility process for all Government and Commercial Insurances
Optometrist Assistant
Garden Grove Family Optometry
11.2021 - 02.2024
- Served as a friendly and helpful first point of contact in the Office.
- Directed visitors through Pre- Examination Procedures
- Answered pones and delivered important messages to Doctor and Patients
- Scheduled appointments and created and maintained the calendar.
- Assisted in purchasing Eye Wear
- Maintained inventory and ordered supplies as necessary.
- Billing and payments with Insurances.
Office Secretary
Garcia Gardening
03.2013 - 06.2020
- Performed a Variety of Administrative duties, including answering phones, taking and delivering messages, writing memos, making copies,faxing documents, and greeting visitors.
- Maintained office schedules and filing systems
- Handled office correspondence and incoming and outgoing mail
- Managed office space and office equipment
- Maintained work logs for office employees.
Education
High School Diploma -
Magnolia High School
Anaheim, CA06.2012
Skills
- Telephone skills
- Scheduling appointments
- Customer Service
- Typing Speed
- Multitasking
- Reliability
- Adaptability
- Teamwork and Collaboration
- Data Entry
- Microsoft Office
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Choc Outpatient Rehabilitation Services
02.2024 - Current
Optometrist Assistant
Garden Grove Family Optometry
11.2021 - 02.2024
Office Secretary
Garcia Gardening
03.2013 - 06.2020
High School Diploma -
Magnolia High School