Ana J. Salazar
Community Health Worker (PRN)
Fort Worth,Texas
1
Language
1
Certification
13
years of professional experience
Detail-oriented healthcare administrative professional who utilizes organizational and time management skills to efficiently handle multifaceted tasks and prioritize executive needs. Track record of maintaining confidentiality and fostering professional relationships to support executive functions. Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Executive Secretary
6 Years 7 Months- Provide high-level administrative support to four physicians, clinical staff, and clinic management in a fast-paced specialty clinic environment
- Serve as a key liaison between the Hematology team of physicians, leadership, and staff while promoting a culture of professionalism and excellent customer service
- Manage end-to-end physician credentialing and reappointment processes, including coordination with multiple external facilities
- Maintain accurate and compliant records for physician credentials, including licensure, DEA, BLS, PALS, immunizations, liability insurance, CVs, and TSCA applications
- Coordinate and maintain confidential physician and provider records in compliance with clinical policies and regulatory standards
- Demonstrate independence, strong work ethic, and attention to detail while supporting multiple providers simultaneously
- Monitor and update Hematology physicians’ Outlook calendars
- Coordinate meetings between hospital staff, pharmaceutical representatives, and Hematology providers
- Ensure cyber safety security clearance for physicians traveling outside of the United States
- Promote and maintain good customer service within the department and with all personnel of CCHCS
- Manage executive calendars, ensuring optimal scheduling of appointments and meetings.
- Coordinate communication between departments to facilitate seamless information flow.
- Train junior staff on office protocols and administrative best practices.
- Oversee logistics for events and conferences, ensuring successful execution of programs including booking of meeting rooms and lunch ordering.
Community Health Worker
9 Years 7 Months- Community Health Worker with 9 years of experience working with the University of North Texas Health Science Center in Fort Worth under an Adjunct Assistant Professor. Specialized in the CARDS program with a focus on health disparities, community outreach, and health promotion strategies
- Facilitate community outreach programs to promote health education and resource access to Tarrant county residents.
- Collaborate with healthcare providers to coordinate patient care and follow-up services
- Assist individuals in navigating healthcare systems and accessing necessary resources
STAR Kids Member Advocate
4 Years- Responded to member inquiries from Health and Human Services Commission about benefits, eligibility, access to care, and pharmacy services, ensuring accurate information delivery
- Assisted members in navigating internal denial and appeal processes, fostering understanding and trust
- Built a strong rapport with members while ensuring timely and accurate resolution of concerns
- Collaborated with internal departments to enhance member experience and drive positive outcomes
- Managed over 50 customer calls per day
Hearing Representative
2 Years- Represented claimants at administrative court hearings before administrative law judges
- Advocated for clients in Medi-Cal, Workers’ Compensation, and Social Security Administration programs to ensure access to necessary services
- Negotiated and resolved legal and eligibility issues in courtroom settings, facilitating fair adjudication for claimants
- Collaborated with appeal workers and government agencies to achieve favorable outcomes for clients
- Educated clients on hearing benefits and available resources through personalized consultations.
- Managed over 20 case files per day and represented customers at 5 to 10 hearings daily.
Education
High School Diploma
Skills
Credentialing & compliance management
Medical administrative support
Records management
Provider files and document management
Microsoft Word
Excel
Outlook
PC Platforms
Organizational skills
Executive communication
Strong decision-making
Honest and dependable
Bilingual communication (English & Spanish)
Strong written & verbal communication
Conflict resolution
Advanced multitasking
Certification
- State of Texas Promotor (a) or Community Health Worker #7498
- State of Texas Notary Public #13326378-8
LANGUAGES
Fluent in English and Spanish
Timeline
Executive Secretary
Cook Children’s Medical Center
01.2020 - CurrentRead More
Community Health Worker
Community Health Worker (PRN)
01.2017 - CurrentRead More
STAR Kids Member Advocate
Cook Children’s Health Plan
01.2016 - 01.2020Read More
Hearing Representative
Health Advocates, LLC
01.2014 - 01.2016Read More
John Marshall High school
High School Diploma
Read More