Ana Knupp
Frisco,TX
Summary
Proactive Production Manager successful at maintaining consistent on-time delivery for customers. Articulate and professional problem-solver with good relationship-building abilities. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
6
6
years of professional experience
Work History
Production Manager
Maristella Citelli Designs
08.2019 - 12.2023
- Created streamlined production schedules and collaborated with employees to communicate objectives and goals, adjusting as needed to meet deadlines.
- Reviewed work for quality and compliance with company standards and design specifications.
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Monitored inventory levels and sourced materials to keep up with production goals and avoid production delays, meeting customer demands.
- Analyzed production data and prepared reports for senior management.
Civil Engineering Intern
Lockin Construction
07.2018 - 07.2019
- Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
- Collected and entered data to produce precise technical specifications and data sheets.
- Acted as contact for client's communication with field personnel.
- Provided technical documents to plan work and address concerns for on-going projects.
- Interacted with state and local agencies concerning compliance with codes and regulations.
Sales Promotions & Tradeshow Representative
Maristella Citelli Designs
01.2018 - 01.2020
- Planned and executed company participation in trade shows to initiate relationships with potential clients and promote products and services.
- Established strong relationships by communicating with clients and customers to gather, provide and share updated information on products and services.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted company performance evaluations after events to assess interest level shown for products and services and discover opportunities for growth.
Education
Bachelor of Science - Civil Engineering
Universidade Vila Velha
Vila Velha - Brazil07.2020
Skills
- Project management
- Customer support
- Problem-solving skills
- Attention to detail
- Excellent communication skills
- Quality assurance standards
- Sales expertise
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Production Manager
Maristella Citelli Designs
08.2019 - 12.2023
Civil Engineering Intern
Lockin Construction
07.2018 - 07.2019
Sales Promotions & Tradeshow Representative
Maristella Citelli Designs
01.2018 - 01.2020
Bachelor of Science - Civil Engineering
Universidade Vila Velha