Ana Lacouture Díaz
Fairfax,VA
Summary
- .Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
- Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
12
12
years of professional experience
Work History
Manager and Owner
Doce Diseño Interior S.A.S.
02.2020 - 02.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager of Caribean Zone
CATEMAR S.A.S.
01.2018 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Business Development Advisor
CATEMAR S.A.S.
01.2016 - 01.2018
- Participated in trade shows and conferences to promote company offerings and establish valuable connections within the industry.
- Conducted comprehensive market research to identify emerging trends and capitalize on new business opportunities.
- Worked closely with product development teams to ensure offerings met both customer needs as well as market demands.
- Negotiated contracts for optimal terms, ensuring maximum benefit for the organization.
- Mentored junior team members, fostering their professional growth and enhancing team performance.
Business Development Advisor
CATEMAR S.A.S.
01.2014 - 01.2016
- Participated in trade shows and conferences to promote company offerings and establish valuable connections within the industry.
- Conducted comprehensive market research to identify emerging trends and capitalize on new business opportunities.
- Worked closely with product development teams to ensure offerings met both customer needs as well as market demands.
- Streamlined internal processes to improve overall efficiency in business development activities.
- Managed a portfolio of high-value accounts, consistently exceeding sales targets and expectations.
- Proactively sought out potential clients through networking events, conferences, and industry gatherings.
Business Advisor
CASA TORO AUTOMOTRIZ SA
01.2012 - 01.2014
- Assisted companies during transitional periods such as mergers or acquisitions by providing strategic guidance and support to ensure seamless integration.
- Negotiated contracts on behalf of clients, securing favorable terms that supported long-term business objectives.
- Managed diverse portfolios of clientele across various industries, demonstrating adaptability and expertise in addressing unique challenges faced by each organization.
Education
Administración de empresas -
Fundación Universitaria San Martín
Bogota, Colombia01.2016
Bachiller académico -
School of The Holy Family
Valledupar, Cesar, Colombia01.2001
Skills
Team Leadership
Time Management
Complex Problem-Solving
Strategic Planning
Sales Techniques
Sales management
Personal Information
Title: Administradora de Empresas
References
- Ruby Fonseca, Gerente General Catemar S.A.S., 3157180622, 5713199
- Wilson Serrano Chanaga, Gerente costa, Insercha S.A.S., 3017547488
- Margie Díaz Valencia, Analista de carga internacional, 310 865100
Timeline
Manager and Owner
Doce Diseño Interior S.A.S.
02.2020 - 02.2024
Manager of Caribean Zone
CATEMAR S.A.S.
01.2018 - 01.2020
Business Development Advisor
CATEMAR S.A.S.
01.2016 - 01.2018
Business Development Advisor
CATEMAR S.A.S.
01.2014 - 01.2016
Business Advisor
CASA TORO AUTOMOTRIZ SA
01.2012 - 01.2014
Administración de empresas -
Fundación Universitaria San Martín
Bachiller académico -
School of The Holy Family
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