Ana L. Bonilla Martinez
Freeport,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
15
15
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
West Hempstead, NY
03.2009 - Current
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
Home Health Aide
Reliance Insurance Agency and Senior Services
Wantagh, NY
2018 - Current
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Changed bed linens and maintained a clean living environment for the client's safety.
Education
GED -
University of The State of New York
Long Island City, NY01-2020
Skills
- Excellent Communication
- Cultural Awareness
- Customer Relations
- Conflict Resolution
- Organization and Time Management
- Time Management
- Toileting Assistance
- Patient Care
- First Aid and Safety
Timeline
Shift Manager
McDonald's Restaurant
03.2009 - Current
Home Health Aide
Reliance Insurance Agency and Senior Services
2018 - Current
GED -
University of The State of New York