Ana L. Castellanos
Las Vegas,NV
Summary
Seeking to contribute to the overall success of a reputable company, eager to leverage professional skills. Strong focus on utilizing interpersonal strengths, leadership abilities, and problem-solving skills to make a positive impact. Committed to enhancing team collaboration and driving organizational growth through effective application of these qualities.
Overview
22
22
years of professional experience
Work History
Administrative Coordinator
Nevada Bankers Association
05.2015 - Current
- Manage calendars, scheduled appointments, and coordinated travel arrangements for President/CEO.
- Handle incoming calls and addressed questions from members, vendors, and other external contacts
- Assist in the preparation of the annual budget
- Support the budgeting and planning of special events, educational seminars, and the annual convention. This includes expertise in hotel venue contracts and all related elements such as room blocks, attrition, space allocation, F&B minimums, cancellation policies, billing, and legal clauses.
- Prepare and maintain all active NBA bank member and special member accounts (dues, education fees, special event, and convention fees, etc.)
- Manage all aspects of accounts receivable and payable
- Maintain bank records for all accounts, monthly financial reports, etc
- Approaching and providing necessary information to potential new members
- Collaborate with FDIC and other regulatory institutions for education seminars and special events
- Attend seminars to provide supervision and assistance as necessary
- Organize and distribute monthly webinars
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
Administrative Assistant/Test Administrator
Management Recruiters of Las Vegas
01.2011 - 05.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Helped create and maintain candidate files
- Supported the resume screening process
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment
- Understood and complied with all testing procedures
- Checked in examinees, verifies identifications and explains the exam process
- Monitored examinees while testing
- Maintained a secure testing environment
- Collaborated with team members to develop best practices for consistent customer service delivery
- Other duties as assigned
Senior Executive Assistant/Contracts Manager
kmG Hauling, Inc
03.2003 - 10.2010
- Dealt with brokers, set up new accounts, and handled pricing.
- Coordinated and input new contracts into the system.
- Coordinated incoming regular bids and municipal bids.
- Followed up with proposals, contracts, and letters when necessary.
- Scheduled and coordinated appointments for the CEO.
- Maintained and kept all CEO paperwork and files in a well-organized manner.
- Translated letters, memos, and documents in Spanish/English for customers and employees.
- Coordinated and compiled the company’s deposits and put them together for the appropriate banking facility daily.
- Input bank deposits into QuickBooks and processed payroll.
- Prepared monthly waste and recycling reports for customers.
- Dealt with clients and their requests.
- Assisted the President and Accounting Manager with billing every 5th, 15th, and 25th of each month.
- Assisted with the office workload.
- Managed personnel, including drivers, ensuring every service was completed and the schedule was fulfilled.
- Assisted with the inventory of supplies and equipment.
- Assisted the President/CEO with any special projects that arose and incorporated them into respective daily duties when necessary.
Education
No Degree -
Strayer University
Ashburn, VAHigh School Diploma -
T.C. Williams High School
Alexandria, VASkills
- Proficient in Microsoft Office
- Office Administration
- Team Collaboration
- Bookkeeping (QuickBooks)
- Meeting planning
- Problem Solving
- Project Management
- Strong attention to detail
- Exceptional organization
References
Reference will be provided upon request.
Languages
Spanish
Native or Bilingual
Timeline
Administrative Coordinator
Nevada Bankers Association
05.2015 - Current
Administrative Assistant/Test Administrator
Management Recruiters of Las Vegas
01.2011 - 05.2015
Senior Executive Assistant/Contracts Manager
kmG Hauling, Inc
03.2003 - 10.2010
No Degree -
Strayer University
High School Diploma -
T.C. Williams High School
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