Experienced with regional operations management, ensuring seamless execution across various locations. Utilizes strategic planning and operational oversight to drive efficiencies and meet organizational goals. Knowledge of team leadership and process optimization, creating positive impact on overall performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Director of Operations
Acorn Health
05.2023 - 01.2025
Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
Monitored budget and utilized operational resources.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Set team and individual KPIs and provided regular, actionable feedback.
Built a cohesive regional team through effective recruitment, hiring, onboarding, and ongoing staff development efforts.
Clinical Director
Acorn Health
05.2019 - 05.2023
Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
Developed, implemented, revised, and evaluated policies and procedures.
Enhanced client care by implementing evidence-based clinical practices and protocols.
Managed budgets and resources effectively, resulting in cost savings without sacrifice to quality of care.
Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
Board Certified Behavior Analyst
First Steps Interventions
01.2019 - 07.2019
Developed data-driven goals and objectives tailored to each client''s unique strengths and needs.
Trained direct support staff in applied behavior analysis principles, contributing to improved service delivery and consistency across team members.
Conducted thorough functional behavior assessments to identify the underlying causes of challenging behaviors and inform targeted interventions.
Reduced challenging behaviors through the implementation of positive reinforcement systems, visual supports, and environmental modifications.
Evaluated program effectiveness using evidence-based outcome measures, resulting in continuous improvement of service delivery models.
Maintained a high level of professional ethics and adherence to industry standards through ongoing participation in continuing education opportunities.
Led parent training workshops, empowering families with knowledge and skills needed to support their child''s progress at home.
Collaborated with other professionals to coordinate comprehensive care for clients.
Board Certified Behavior Analyst
Dade Therapy
12.2018 - 07.2019
Developed data-driven goals and objectives tailored to each client''s unique strengths and needs.
Trained direct support staff in applied behavior analysis principles, contributing to improved service delivery and consistency across team members.
Conducted thorough functional behavior assessments to identify the underlying causes of challenging behaviors and inform targeted interventions.
Reduced challenging behaviors through the implementation of positive reinforcement systems, visual supports, and environmental modifications.
Evaluated program effectiveness using evidence-based outcome measures, resulting in continuous improvement of service delivery models.
Maintained a high level of professional ethics and adherence to industry standards through ongoing participation in continuing education opportunities.
Led parent training workshops, empowering families with knowledge and skills needed to support their child''s progress at home.
Collaborated with other professionals to coordinate comprehensive care for clients.
Board Certified Behavior Analyst
Behavior Development Solutions (In Bloom)
09.2018 - 01.2019
Developed data-driven goals and objectives tailored to each client''s unique strengths and needs.
Trained direct support staff in applied behavior analysis principles, contributing to improved service delivery and consistency across team members.
Conducted thorough functional behavior assessments to identify the underlying causes of challenging behaviors and inform targeted interventions.
Reduced challenging behaviors through the implementation of positive reinforcement systems, visual supports, and environmental modifications.
Evaluated program effectiveness using evidence-based outcome measures, resulting in continuous improvement of service delivery models.
Maintained a high level of professional ethics and adherence to industry standards through ongoing participation in continuing education opportunities.
Led parent training workshops, empowering families with knowledge and skills needed to support their child''s progress at home.
Collaborated with other professionals to coordinate comprehensive care for clients.
Area Clinical Director
WeTherapy, Inc.
06.2018 - 09.2018
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
Enhanced client care by implementing evidence-based clinical practices and protocols.
Level 1 Behavior Analyst
WeTherapy
11.2014 - 06.2018
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
Enhanced client care by implementing evidence-based clinical practices and protocols.
Board Certified Behavior Analyst
WeTherapy, Inc.
08.2013 - 11.2014
Developed data-driven goals and objectives tailored to each client''s unique strengths and needs.
Trained direct support staff in applied behavior analysis principles, contributing to improved service delivery and consistency across team members.
Conducted thorough functional behavior assessments to identify the underlying causes of challenging behaviors and inform targeted interventions.
Reduced challenging behaviors through the implementation of positive reinforcement systems, visual supports, and environmental modifications.
Evaluated program effectiveness using evidence-based outcome measures, resulting in continuous improvement of service delivery models.
Maintained a high level of professional ethics and adherence to industry standards through ongoing participation in continuing education opportunities.
Led parent training workshops, empowering families with knowledge and skills needed to support their child''s progress at home.
Collaborated with other professionals to coordinate comprehensive care for clients.
Registered Behavior Technician
WeTherapy, Inc.
08.2011 - 08.2013
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Education
Master of Science - Counseling Psychology
Nova Southeastern University
Davie, FL
08-2013
Bachelor of Arts - Psychology
Florida International University
Miami, FL
08-2011
Skills
Data-driven decision making
Cross-functional coordination
Workforce planning
Operational efficiency
Relationship building
Process improvements
Team leadership
Certification
Board Certified Behavior Analyst
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Regional Director of Operations
Acorn Health
05.2023 - 01.2025
Clinical Director
Acorn Health
05.2019 - 05.2023
Board Certified Behavior Analyst
First Steps Interventions
01.2019 - 07.2019
Board Certified Behavior Analyst
Dade Therapy
12.2018 - 07.2019
Board Certified Behavior Analyst
Behavior Development Solutions (In Bloom)
09.2018 - 01.2019
Area Clinical Director
WeTherapy, Inc.
06.2018 - 09.2018
Level 1 Behavior Analyst
WeTherapy
11.2014 - 06.2018
Board Certified Behavior Analyst
WeTherapy, Inc.
08.2013 - 11.2014
Registered Behavior Technician
WeTherapy, Inc.
08.2011 - 08.2013
Board Certified Behavior Analyst
Master of Science - Counseling Psychology
Nova Southeastern University
Bachelor of Arts - Psychology
Florida International University
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