Ana Limon DeLeon
Three Rivers,TX
Summary
Professional with strong background in transportation logistics, adept at managing schedules, coordinating shipments, and ensuring compliance with regulations. Known for effective teamwork and delivering consistent results, adaptable to changing needs and always reliable. Skilled in data entry, inventory management, and communication, bringing detail-focused and organized approach to every task.
Overview
9
9
years of professional experience
Work History
Transportation Clerk
Geo Group Inc
10.2024 - Current
- Scheduled 40 hours per week, Monday- Friday.
- Enhanced transportation efficiency by streamlining shipment scheduling and coordination processes.
- Ensured safety standards were adhered to during all stages of the transportation process.
- Assisted drivers with packing slips, bills of lading and invoices.
- Streamlined communication channels between carriers, clients, and internal teams for improved shipment tracking accuracy.
- Remained aware of weather and traffic conditions and relayed issues to drivers.
- Liaised between departments to ensure seamless coordination of cross-functional tasks related to transportation operations.
- Maintained detailed records of shipments, ensuring accurate tracking and billing information.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Observed behavior of residents individually and in groups.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Supervised inmates during meals, recreation and other activities.
Medical Records Clerk
Geo Group Inc
07.2022 - 10.2024
- Scheduled 40 hours per week, Monday- Friday.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Interviewed inmates to obtain information and assess needs.
- Conducted security checks of inmates and living areas.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Observed behavior of residents individually and in groups.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records in compliance with security regulations.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Managed record retention schedules, ensuring legal compliance and efficient use of storage space.
Work Force Internship
Bee County Sheriff's Office
02.2022 - 06.2022
- Scheduled 40 hours per week, Monday- Friday.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
DLP SERVICES
01.2021 - 03.2021
- Scheduled 40 hours per week, Monday- Friday.
- Optimized workflow efficiency by organizing and maintaining an up-to-date filing system for easy access to critical documents.
- Monitored office supplies to order and replenish stock when necessary.
- Maintained a professional office environment by ordering supplies, arranging repairs when needed, and ensuring cleanliness standards were met consistently throughout the workplace.
- Served as a reliable point of contact for employees, addressing questions or concerns related to benefits, payroll, or company policies promptly.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Completed bi-weekly payroll for fifteen employees.
- Assisted employees who needed help creating and logging in into new payroll system.
Teller
SouthTrust Bank
04.2019 - 12.2020
- Scheduled 40 hours per week, Monday through Friday.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Conducted daily audits of cash drawers to prevent discrepancies and maintain financial integrity.
- Supported branch goals by participating in initiatives aimed at improving overall bank performance and customer satisfaction.
- Executed wire transfers, stop payments and account transfers.
- Counted, verified and handled bank deposits and armored car transactions.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Received loan and utility payments, sending funds to correct destinations.
ES CLERK III
Health and Human Services Commission
02.2018 - 04.2019
- Scheduled 40 hours per week, Monday- Friday.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Sales Associate
IBC Bank
02.2017 - 03.2018
- Scheduled 40 hours per week, Monday- Friday.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Educated customers about online banking tools, promoting ease of use and increased digital adoption rates.
- Enhanced customer satisfaction by efficiently opening new accounts and addressing client inquiries.
- Identified potential fraudulent activities through careful monitoring of account activity, reducing financial risk for both clients and the institution.
- Coordinated with other departments to resolve complex customer issues quickly and effectively, improving overall client satisfaction ratings.
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Developed professional relationships with local businesses, expanding the bank''s referral network and generating new leads.
- Conducted regular follow-ups with clients after account openings to ensure continued satisfaction and address any questions or concerns they may have had.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Tracked and processed customer account requests and applications.
Administrative Assistant
Southwest Texas Junior College
08.2016 - 12.2016
- Scheduled 40 hours per week, Monday- Friday.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
High School Diploma -
Del Rio High School
Del Rio, TX06.2015
Some College (No Degree) - CRIMINAL JUSTICE
Southwest Texas Junior College
Uvalde, TXSkills
- First aid and CPR certified
- Emergency response
- Inmate supervision
- Correctional facility procedures
- Inmate monitoring
- Self-defense tactics
- Transportation planning
- Facility security
- Armory and key control
- Radio communication
- Inmate transport
- Documentation handling
- Deadline management
- Invoice processing
- Vehicle maintenance
- Route logs
- Spreadsheet management
- Report generation
- Expense and mileage reports
- Customer service
- Problem-solving
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Verbal and written communication
- Cash handling
- Phone etiquette
- Microsoft office
- Flexible schedule
- Record keeping
- Cash handling and management
- Sales and Cross-selling
- Bilingual in Spanish
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Transportation Clerk
Geo Group Inc
10.2024 - Current
Medical Records Clerk
Geo Group Inc
07.2022 - 10.2024
Work Force Internship
Bee County Sheriff's Office
02.2022 - 06.2022
Administrative Assistant
DLP SERVICES
01.2021 - 03.2021
Teller
SouthTrust Bank
04.2019 - 12.2020
ES CLERK III
Health and Human Services Commission
02.2018 - 04.2019
Sales Associate
IBC Bank
02.2017 - 03.2018
Administrative Assistant
Southwest Texas Junior College
08.2016 - 12.2016
High School Diploma -
Del Rio High School
Some College (No Degree) - CRIMINAL JUSTICE
Southwest Texas Junior College
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