Ana Longoria
Plantcity,FL
Summary
Detail-oriented with 8 years of experience providing direct patient care and front office tasks in busy dental practices. Trained in sterilization procedures and patient relations. Highly skilled in dental radiography and patient charting.
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Quick learner and successful in building relationships with coworkers and patients
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dental Assistant
Sage Dental
10.2024 - Current
- Explained treatment procedures and instructed patients on home care guidelines. Collaborated with the dental team to develop customized treatment plans for individual patients.
- Prepared patient X-rays and images for review by dentist.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practice
Dental Assistant
Suncoast Community Health Center
12.2018 - 01.2024
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Submitted Pre-authorizations to Medicaid, referrals , received denials and approved claims.
Front Office Coordinator
Suncoast Community Health Center
07.2007 - 12.2018
- Medicaid/ Insurance verification.
- Maintained up-to-date knowledge of healthcare regulations, ensuring compliance in front office operations.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
- Collect patient and client documents and information upon referral.
- Implemented digital document management system, reducing paper waste and increasing efficiency.
- Initiated feedback system for patients to express concerns and suggestions, leading to service improvements.
- Monitored office supplies by checking inventory and placing orders.
Education
Dental Assistant, EFDA Certificate - Dental
Suncoast Career Academy
Brandon, FL12-2018
High School Diploma -
Durant High School
Plant City, FL05-2004
Skills
- Bilingual in English and Spanish
- Knowledge of Medicaid including coverages
- Electronic charting
- Knowledgeable in Ecw, EagleSoft, Dentrix
- Insurance billing
- Dental terminology
- HIPAA compliance
- OSHA regulations
- Oral healthcare
- Strong writing and verbal skills
- Certified in CPR/AED
Certification
- Expanded Functions Dental Assistant (EFDA) -
- Basic Life Support Certification (BLS) - American Heart Association or Red Cross.
- Nitrous Oxide Monitoring Certification
Languages
English
Spanish
Timeline
Dental Assistant
Sage Dental
10.2024 - Current
Dental Assistant
Suncoast Community Health Center
12.2018 - 01.2024
Front Office Coordinator
Suncoast Community Health Center
07.2007 - 12.2018
Dental Assistant, EFDA Certificate - Dental
Suncoast Career Academy
High School Diploma -
Durant High School
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