Ana Lopez
Palmdale,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Medical Assistant /Office Administrator
Palmdale Regional Women's And Family Care
06.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage and collected required co-payments.
Receptionist
Facey Medical Group - Mission Hills
07.2011 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Office Manager
Western Dental Centers
06.2003 - 06.2011
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Recruited, interviewed and hired employees
- Making sure office meets monthly production goals
- complete and manage payroll
- keep inventory of office operations and equipment maintenance.
Education
High School Diploma -
Polytechnic High School
Sun Valley, CA06.2022
Certificate - Certified Medical Assistant
North West College
Glendale, CA06.2021
Certificate -
AUTM Institute Phlebotomy
Lancaster, CA05.2018
Skills
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
- Reliable team player
- Fluent in Spanish and english
- Telephone reception
- Insurance Coverage Verification
- submitting Specialist Referrals
- Appointment Scheduling
- Data Entry
- Call center experience
Timeline
Medical Assistant /Office Administrator
Palmdale Regional Women's And Family Care
06.2021 - Current
Receptionist
Facey Medical Group - Mission Hills
07.2011 - 05.2021
Office Manager
Western Dental Centers
06.2003 - 06.2011
High School Diploma -
Polytechnic High School
Certificate - Certified Medical Assistant
North West College
Certificate -
AUTM Institute Phlebotomy
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