Ana Mares
El Paso,Texas
Summary
Dynamic and detail-oriented professional with extensive experience in inventory management and security operations at Lowe's Home Improvement. Proven ability to enhance customer satisfaction and minimize losses through effective communication and emergency response skills. Adept in body armor usage and de-escalation techniques, ensuring safety and efficiency in high-pressure environments. Experienced with surveillance and monitoring of premises to ensure safety. Utilizes strong problem-solving skills to address and resolve security concerns promptly. Knowledge of access control procedures and emergency protocols, ensuring secure environment.
Overview
14
14
years of professional experience
Work History
Supply Sergeant
Army National Gaurd
02.2023 - Current
- Developed and implemented inventory control procedures to minimize stock discrepancies and losses.
- Dedicated and detail-oriented professional with comprehensive experience managing weapons and ammunition valued at over $500,000
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Prevented unauthorized access to vault by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Department Manager
Lowes Home Improvment
03.2011 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
88M Motor Transport Operator
Army National Gaurd
12.2019 - 10.2020
- Streamlined logistics operations by effectively coordinating the movement of personnel, equipment, and supplies.
- Reduced accidents by enforcing high standards for personnel conduct during vehicle operation and loading/unloading procedures.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Maintained physical fitness to perform physically demanding job tasks.
Education
Associate of Arts - Accounting
El Paso Community College
El Paso, TX05-2024
Skills
- Body armor usage
- Search and seizure
- De-escalation techniques
- Emergency response
- CCTV monitoring
- Perimeter security
- Background checks
- Defensive tactics
- Arrest procedures
Languages
Spanish
Native or Bilingual
Timeline
Supply Sergeant
Army National Gaurd
02.2023 - Current
88M Motor Transport Operator
Army National Gaurd
12.2019 - 10.2020
Department Manager
Lowes Home Improvment
03.2011 - Current
Associate of Arts - Accounting
El Paso Community College
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