Summary
Overview
Work History
Education
Skills
Timeline
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Ana Marquez

Whittier,California

Summary

Results-driven Sales Representative experienced in service sales and innovative in reaching new customers. Smoothly handles full sales cycle and persuasively closes deals. Confident in public speaking and one-on-one conversations.

Overview

23
23
years of professional experience

Work History

Regional Sales Manager -West Coast

UAC Int'l
10.2024 - Current
  • Maintain and develop an assigned account base of 250 clients to cultivate opportunities.
  • Secure new clients for DFW/LAX/ORD/AUS & NZ offices by securing tonnage per month on general freight.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Meet with more than 20 vendors such as airline reps, truckers to secure spot rates.
  • Ensure clients received quotes, responses back on emails within 1 hour.
  • Meet and exceed weekly sales call targets.
  • Monitor and ensure clients adhere to payment terms.

Senior Sales Executive - Western Region

American Worldwide Agencies
05.2024 - 10.2024
  • Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
  • Products include Air export, FCL Export, Warehousing, LTL/FTL, LCL consol lanes AU/NZ/SIN, Hawaii/Pago Air and Sea.
  • Develop and increase the sales pipeline in Western (LAX) and Pacific Northwest (SEA) region.
  • Generate new sales leads and fostering any future opportunities across ISCM network.
  • Attend industry events within and outside of the region.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.

Sea Logistics Account Executive

Kuehne + Nagel
02.2023 - 05.2024
  • Acts as the primary point of contact to the customer, selling KN Sea Logistics services
  • Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
  • Use CRM to manage customers interactions and ensure all sales activities are completed
  • Collaborate with colleagues across Sea Logistics Organization to share knowledge and best practices Stay up-to date on market trends and developments, in Transpacific Westbound/Eastbound.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Set up appointments with potential and current customers to promote new products and services.

Account Executive

Shipco Transport Inc.
06.2008 - 02.2023
  • Top 3 Sales Persons, Nationally Q3-2022 with Shipco Transport (Quarterly competition).
  • Meet and/ or exceed monthly KPI Targets.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Responsible for business development of LAX, Seattle and Phoenix region.
  • Sell Shipco Transport’s suite of products exclusively to Freight Forwarders which includes FCL/LCL Import and Export, Air Import & Export, Domestic - LTL and FTL & Insurance products.
  • Make appointments with customers via Zoom/Teams & In-Person.
  • Cross-sold products and services to clients to secure additional business and grow revenue streams.
  • Created and executed account strategies to translate organizational goals into client activities.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.

Account Manager

CSL Express Line
05.2002 - 06.2008
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Perform daily cold calls
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Negotiated prices, terms of sales and service agreements.
  • Quoted prices, credit terms and other bid specifications.

Education

Bachelor of Science - International Business

California State University
Los Angeles
06.2002

Skills

  • International Forwarding & NVO
  • Detail Oriented & Results Driven
  • Implementing Business Solutions
  • Interpersonal Skills
  • Bilingual: Spanish & English
  • People Leadership

Timeline

Regional Sales Manager -West Coast

UAC Int'l
10.2024 - Current

Senior Sales Executive - Western Region

American Worldwide Agencies
05.2024 - 10.2024

Sea Logistics Account Executive

Kuehne + Nagel
02.2023 - 05.2024

Account Executive

Shipco Transport Inc.
06.2008 - 02.2023

Account Manager

CSL Express Line
05.2002 - 06.2008

Bachelor of Science - International Business

California State University

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Ana Marquez