Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Ana Marquez

Midland,TX

Summary

Dynamic and detail-oriented professional with experience at 432Law, excelling in client relationship management and office software utilization. Proven track record in enhancing workspace efficiency and delivering exceptional customer service. Adept at appointment scheduling and maintaining organized documentation, contributing to streamlined operations and improved client interactions.

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

9
9
years of professional experience

Work History

Receptionist

432Law
05.2025 - 12.2025
  • Utilized office software to process correspondence and maintain documentation standards.
  • Implemented organizational strategies to improve workspace efficiency and client interactions.
  • Trained new staff on reception protocols and office procedures to ensure consistency.
  • Collaborated with team members to streamline communication processes across departments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Responded to inquiries from callers seeking information.

Receptionist

Well Solutions
06.2022 - 05.2025
  • Managed front desk operations, ensuring efficient flow of communications and appointments.
  • Assisted clients with inquiries, providing exceptional customer service and support.
  • Coordinated scheduling for meetings and appointments, optimizing calendar management.
  • Maintained accurate filing system for client records, enhancing data retrieval efficiency.

Accounts Assistant

Pioneer Natural Resources
01.2017 - 05.2022
  • Assisted in processing invoices and payment requests to ensure timely financial transactions.
  • Supported monthly reconciliation of accounts, identifying discrepancies for resolution.
  • Maintained organized financial records using accounting software for easy access and audit readiness.
  • Collaborated with team members to streamline invoice processing workflows for improved efficiency.
  • Handled routine correspondence with vendors regarding billing inquiries and payment statuses.
  • Learned various accounting tools to support daily financial operations effectively.
  • Contributed to data entry tasks, ensuring accuracy of financial information in databases.
  • Participated in training sessions to enhance understanding of accounting principles and software applications.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.

Education

High School Diploma -

Midland College
Midland, Texas, TX
05.2015

Skills

Office software utilization

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

432Law
05.2025 - 12.2025

Receptionist

Well Solutions
06.2022 - 05.2025

Accounts Assistant

Pioneer Natural Resources
01.2017 - 05.2022

High School Diploma -

Midland College
Ana Marquez