Ana Martin-Carrero
Moore
Summary
Detail-oriented administrative professional skilled in customer service, data entry, and office administration. Proven ability to enhance workflows and maintain confidentiality, ensuring efficient operations and positive client interactions.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Strongbow Strategies
03.2024 - 01.2026
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Coordinated travel arrangements, ensuring compliance with company policies and budget constraints.
- Answered multi-line phone system, routing calls, delivering messages to staff.
Administrative Assistant
King Ocean Services Inc.
11.2022 - 01.2024
- Reviewed and verified source documents for accuracy before inputting information into company databases.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Collaborated with team members to resolve discrepancies in data entries and improve overall data quality.
- Generated regular reports to track data entry progress and identify areas for improvement in workflow processes.
- Assisted in month-end closing activities, ensuring all entries were accurately recorded.
- Input financial data and produced reports using GDZ.
Front Desk Receptionist
Diamancar Inc.
05.2021 - 11.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected deposits, fees, and payments.
- Utilized financial software for transaction processing, ensuring accuracy in account reconciliations and reports.
- Maintained records by imaging invoices, debits, and credits.
- Managed accounts payable processes to ensure timely vendor payments and maintain positive supplier relationships.
- Facilitated daily reconciliation of financial statements to ensure accuracy and consistency.
- Investigated discrepancies in accounts, collaborating with relevant departments for resolution.
Education
Associate of Arts -
Miami Dade College
Miami, FL01-2019
High School Diploma -
Southwest Miami Senior Highschool
Miami, FL01-2018
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Database entry
- Bilingual in spanish and english
- QuickBooks pro
Timeline
Administrative Assistant
Strongbow Strategies
03.2024 - 01.2026
Administrative Assistant
King Ocean Services Inc.
11.2022 - 01.2024
Front Desk Receptionist
Diamancar Inc.
05.2021 - 11.2022
Associate of Arts -
Miami Dade College
High School Diploma -
Southwest Miami Senior Highschool