Ana Martinez
Sunrise,FL
Summary
Enthusiastic and honest individual with great work ethic who genuinely enjoys learning new objectives and tackling challenges in diverse environments. Well organized, with attention to detail. Proven leadership strengths and ability to manage multiple responsibilities in a fast-paced environment.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Office Manager/ HR
Lipcon, Margulies & Winkleman P.A.
01.2018 - Current
- Responsible for the firm’s recruitment, onboarding & offboarding
- Maintain employee’s personnel files
- Conduct yearly evaluations
- Organize Firm events
- Soley responsible for opening the firm’s cases within the case management software
- Supervising and monitoring the work of the staff
- Ensuring that health and safety policies are up to date
- Counseling any employees struggling in their roles
- Answering telephone calls and emails from clients and directing them to relevant staff
- Monitoring office supplies and ordering new stationery, furniture, appliances, and electronics as required
- Reporting office progress to managing partners and working with them to improve office operations and procedures
- Oversee visitors to the office and ensure a friendly, personal experience
- Ensure peak operations for the firm and implement preventive measures for potential issues
HR/ Administrative Assistant
Brand Institute
01.2014 - 01.2018
- Company Overview: Miami, Florida
- Coordinate travel for CEO as well as Vice Presidents and Directors, always sure to find the most cost-effective option
- Maintained personnel files
- Responsible for replenishing supplies to all 11 offices around the world
- Managed a team of 5-10 Interns daily
- Wrote letters as requested by CEO
- Answered all incoming calls and redirected them to the appropriate department
- Developed and implemented various systems for optimizing production resources and increasing efficiency
- Assisted CEO in personal matters such as scheduling his doctor’s appointments and purchasing items for his home
- Placed catering orders for whole company once food goals were met
- Miami, Florida
Property/Security Manager
Emerald at Brickell
01.2010 - 01.2016
- Company Overview: Miami, Florida
- Coordinated employee schedules
- Managed a team of 15 employees
- Responsible for employee recruitment, disciplinary action and employee dismissal
- Provided employee training to ensure all building safety guidelines were being followed
- Arranged weekly meetings with the team to address concerns and any new policies being implemented
- Maintained excellent relationship with building residents and Board of Directors to ensure employees were providing them with exceptional service
- Monitored and reviewed camera systems coordinated maintenance when needed
- Pulled proxy reports to review security was walking through premises
- Miami, Florida
Education
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL01-2011
High School Diploma -
Miami Coral Park Senior High
Miami01-2007
Skills
- Bilingual: English/Spanish
- Communication Skills
- Reliability and discretion
- Proficient with Microsoft Office
- Problem solving
- Initiative
- Time-management
- Great attention to detail
- Ability to work in a fast-paced environment
- A team player
- Customer service
- Office management
- Organizational skills
- Office administration
- Employee supervision
- Human resources
- Staff hiring
- Staff management
- Employee training
- Training and coaching
- Policy implementation
- Workflow optimization
- Event coordination
- Clear oral/written communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Manager/ HR
Lipcon, Margulies & Winkleman P.A.
01.2018 - Current
HR/ Administrative Assistant
Brand Institute
01.2014 - 01.2018
Property/Security Manager
Emerald at Brickell
01.2010 - 01.2016
Bachelor of Science - Criminal Justice
Florida International University
High School Diploma -
Miami Coral Park Senior High
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