Ana Merrill
Summary
Detail-oriented HR Manager with a focus on remote work, specializing in creating efficient processes in recruitment, employee relations, and training. Skilled at developing streamlined workflows to improve HR operations in fast-paced, dynamic environments. Proven ability to support remote teams, manage tasks independently, and adapt to ever-changing work demands. Highly organized, proactive, and committed to driving continuous improvement while maintaining high standards of accuracy and compliance.
Overview
10
10
years of professional experience
Work History
HR Manager
Westward Seafoods
12.2022 - Current
- Managed employee relations by resolving disputes and ensuring compliance with company policies and employment laws.
- Led investigations into workplace issues, implementing effective resolutions.
- Coordinated staffing efforts, including hiring, onboarding, training, discipline, and seasonal workforce planning.
- Advised supervisors on performance feedback, policy enforcement, and disciplinary actions, ensuring adherence to safety regulations.
- Acted as a liaison for benefits enrollment and facilitated light-duty work accommodations.
- Maintained HR documentation, conducted exit surveys, and escalated critical concerns to corporate HR.
- Proficient in Microsoft Office Suite, HRIS systems, and project management tools.
Assistant HR Manager
Westward Seafoods
07.2022 - 11.2022
- Supported HR operations, focusing on employee relations, conflict resolution, and policy enforcement to maintain a positive work environment.
- Managed hiring, onboarding, and training processes, ensuring the facility was appropriately staffed.
- Provided guidance to supervisors on disciplinary actions, performance feedback, and adherence to company policies and labor laws.
- Assisted with benefits coordination, payroll processing, and maintaining employee records.
- Conducted initial workplace investigations and escalated critical issues to senior HR management.
- Collaborated with department heads to enhance employee engagement and morale.
- Ensured compliance with safety regulations and company policies.
- Proficient in Microsoft Office Suite, HRIS systems, and administrative support tools.
HR Assistant
Westward Seafoods
03.2020 - 06.2022
- Supported recruitment by scheduling interviews, communicating with candidates, and managing job postings.
- Assisted with employee training, including preparing materials and setting up necessary equipment.
- Managed timecard processing and payroll information, ensuring timely and accurate employee compensation.
- Oversaw daily HR operations, focusing on recruitment, employee relations, compliance, and organizational development.
- Managed staffing logistics, offer generation, onboarding, and travel arrangements for both full-time and seasonal employees.
- Provided support for performance management, policy documentation, and addressing employee concerns, ensuring appropriate resolutions.
- Coordinated benefits enrollment, payroll distribution, and ensured compliance with reporting requirements.
- Drove employee engagement initiatives through recognition programs and event planning.
- Promoted workplace safety and wellness, supporting managers with HR-related issues.
- Reported to Plant and HR Managers, fostering a high-performance, employee-centered culture focused on quality, productivity, and continuous improvement.
HUMAN RESOURCE & ADMINISTRATIVE ASSISTANT
HIPERCEPT SOLUTIONS
01.2018 - 01.2019
- Posted job ads and organized resumes and job applications
- Scheduled job interviews
- Assisted in interview process and developed on-boarding orientation programs and documentation (Check background, references, contracts, benefits, company policies etc.)
- Created and sent job offers
- Prepared new employee files overseeing the completion of compensation and benefit documentation
- Oriented new employees to the organization (setting up a designated log-in, workstation, email address, etc.
- Maintained employee personal files, recruitment files, hourly times and absences records
- Maintained calendar, scheduled complex meetings and coordinated all related logistics
- This included reserved conference rooms, ensured that conference and video calls (including international) are ready, prepared meeting materials, welcomed guests and answered or directed inquiries, coordinated meal delivery
- Provided administrative support to the Director of Human Resources on all matters; overall assisted administratively on all HR functions, projects and team initiatives
- Prepared and submitted all expense reports on a timely basis, following up on discrepancies and missing receipts to maintain current balances
- Coordinated and/or assisted with travel arrangements (booking tickets, hotel)
IMPORT COORDINATOR
BELL CHEM INTERNATIONAL
01.2015 - 01.2018
- Coordinated the logistic process of import, dispatch, tracking and arrival of the merchandise
- Prepared, translated and processed all import documents, such as: Proforma invoice, Sales contracts, BL, Packing list, Certificate of Analysis others
- Analyzed cost and appropriate shipping arrangements and arranged deliveries
- Maintained updated the Suppliers database
- Assisted the Department with the relationship and communication with external markets
- Maintained an updated database of all shipments deliveries and returns
- Handled claims with insurance companies for issues with shipments
- Resolved customer complaints in a timely manner
- Arranged domestic and international shipments
- Prepared inventory and sales reports
- Checked the accuracy of invoices from customers brokers
- Prepared all required customs and air freight documentation
- Registered merchandise's documents with government agencies when required
- Reported to the business manager International Logistics Services and acted in her absence
Education
BACHELOR OF INTERNATIONAL BUSINESS ADMINISTRATION - Human Resources Management
CEIPA SCHOOL
04.2018
Skills
- Microsoft Office Suite
- Attention to Detail & Multi-tasking
- Customer Service & Effective Communication
- Virtual Assistance & Project Management
- Bilingual in Spanish & English
- Human Resource Management & Employee Relations
- Expertise in Ultimate Software (UltiPro) & HR/Recruiting Software
- Strong Organizational Skills & Knowledge of Organizational Behavior
Hobbies and Interests
- Reading
- New Languages
- Traveling
Languages
Spanish
Native or Bilingual
Timeline
HR Manager
Westward Seafoods
12.2022 - Current
Assistant HR Manager
Westward Seafoods
07.2022 - 11.2022
HR Assistant
Westward Seafoods
03.2020 - 06.2022
HUMAN RESOURCE & ADMINISTRATIVE ASSISTANT
HIPERCEPT SOLUTIONS
01.2018 - 01.2019
IMPORT COORDINATOR
BELL CHEM INTERNATIONAL
01.2015 - 01.2018
BACHELOR OF INTERNATIONAL BUSINESS ADMINISTRATION - Human Resources Management
CEIPA SCHOOL
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