ANA MOLINA
Milton-Freewater,OR
Summary
Dedicated bilingual administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Washington Oddfellows Home
09.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Processed residents and vendor payments as well as bank deposits.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Documented petty cash transactions in petty cash journal to summarize payments rendered, maintaining accurate records.
Medical Records/Admissions Assistant
Washington Odd Fellows Home
07.2017 - Current
- Maintaining both electronic and paper medical records for over 90 nursing facility residents assuring completeness and accuracy
- Process medical records request from outside sources in timely manner adhering to HIPAA confidentiality practices
- Promptly retrieve and process resident test results, physicians progress notes, physician's orders, telephone orders, and other records requiring signatures
- Provide administrative services, including phone and email correspondence, making copies, scanning and handling incoming and outgoing mail and faxes
- Schedule and reschedule Resident's appointments and arranging transportation
- Efficiently perform insurance verification and Prior Authorizations
- Work closely and professionally with nursing and ancillary departments in effort to maintain teamwork approach
- Coordinate with hospital discharge planners for new admissions
- Including actively working within EPIC EMR system
- Assist families with admission process and complete all required paperwork.
Customer Service Representative
Adventist Health Medical Group
01.2015 - 01.2017
- Responsible for promptly and positively greeting over 80 patients and families, while assuring efficient check in process
- Obtain accurate patient demographics and insurance coverage for accurate billing, verify active insurance eligibility and benefit coverage
- Collect co-pay and patient payments for services provided
- Scheduling patients and answering busy phone lines
- Respond to patients billing or financial inquiries and direct to appropriate departments as necessary.
Patient Access Representative
Providence St. Mary Medical Center
01.2014 - 01.2015
- Register over 80 patients for hospital services
- Update patient demographics and insurance information in computer utilizing EPIC EMR System
- Retrieve files for physicians and escort patients to exam rooms
- Verify active insurance eligibility and benefit coverage
- Answer multiple phone lines and route calls to appropriate department
- Monitor work queues to ensure information was complete in EPIC EMR system
- Explain and assist patients in filling out consent forms and payment contract forms prior to securing signatures
- Manage patient information in accordance with HIPAA.
Education
High School Diploma -
Mcloughlin High School
Milton-freewater, OR06.2000
Skills
- Bilingual
- Well versed working in medical office environments
- Time management
- Self-starter
- Team player
- Record keeping and filing
- Organized with attention to detail
- Customer service oriented
- Multitasker
- Willingness and desire to learn new abilities
- Microsoft office
- DocuSing
Languages
Spanish
English
Timeline
Administrative Assistant
Washington Oddfellows Home
09.2021 - Current
Medical Records/Admissions Assistant
Washington Odd Fellows Home
07.2017 - Current
Customer Service Representative
Adventist Health Medical Group
01.2015 - 01.2017
Patient Access Representative
Providence St. Mary Medical Center
01.2014 - 01.2015
High School Diploma -
Mcloughlin High School
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