Ana Montes De Oca
Lynwood,CA
Summary
Hardworking employee enthusiastic about learning driving field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Driver
El Camino ADHC
12.2023 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Elderly Caregiver
Right At Home Health Care
01.2021 - 12.2024
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Collaborated with healthcare professionals to develop personalized care plans for each client, addressing specific needs and goals.
- Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Provided transportation services for clients to attend medical appointments or engage in community activities safely.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
Driver
Walnut Village Retirement Community
01.2012 - 09.2019
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Contributed to environmental sustainability efforts by reducing idling time whenever possible.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Cleaned vehicle regularly to maintain professional appearance.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
Education
High School Diploma -
Theodore Roosevelt Senior High School
Los Angeles, CA06.1991
Skills
- Equipment Operation
- Passenger Assistance
- Materials Transport
- Commercial Driving
- DOT Compliance
- Passenger Transportation
- Vehicle Inspection
- Vehicle Maintenance
- Appointment Scheduling
- Navigational Systems and GPS
- Accident Prevention
- Inclement Weather Driving
- CDL License
- Defensive Driving
- Relationship Building
- Safe Driving Practices
- Confidentiality Understanding
- Vehicle Inspections
- Transportation
- Loading and Unloading
- Problem-Solving
- English/Spanish Fluency
- Customer Rapport
- GPS and Route Planning
- Punctual and Reliable
- Safety Protocols
- Punctuality
- Customer Service
- Traffic Law Observation
- Route Management
- Valid Driver's License
- Route Logs
- Clean Driving Record
- Problem-solving abilities
- Physical stamina
- Fuel efficiency
- Patience and understanding
- Record keeping
- Attention to detail
- Teamwork and collaboration
- Conflict resolution
- Effective communication
- Traffic laws knowledge
- Professionalism
- Load securing
- First aid knowledge
- Accident Reporting
- Passenger Safety
Timeline
Driver
El Camino ADHC
12.2023 - Current
Elderly Caregiver
Right At Home Health Care
01.2021 - 12.2024
Driver
Walnut Village Retirement Community
01.2012 - 09.2019
High School Diploma -
Theodore Roosevelt Senior High School