ANA MONTIJO
Chandler,AZ
Summary
Accomplished Vice President with a robust history at Bank of America, specializing in strategic business continuity planning and fostering effective stakeholder partnerships. Demonstrated expertise in risk mitigation and recovery management, achieving significant improvements in disaster recovery preparedness. Excel in leading cross-functional teams and leveraging Microsoft Office to streamline processes and enhance operational efficiency.
Overview
27
27
years of professional experience
Work History
VICE PRESIDENT; THIRD PARTY INFO SECURITY CONSULTANT/PARTNER ROSTER AND SCHEDULING MANAGER
Bank of America
Chandler, AZ
09.2020 - Current
- Responsible for overseeing and management of the Cyber Security Assurance (CSA) Third Party Partner/Vendor Assessment Roster and Scheduling activities which includes:
- Identification of all third parties in scope for Partners/Vendors Third Party Cyber Assurance (TPCA) assessments to ensure the assessment is completed within the established timelines, comply with risk-based parameters, and flawless execution
- Work with TPCA assessment team, Enterprise Vendor Managers (EVMs), Network Management to ensure all Vendor Level Risk Assessment (VLRA) data is maintained accurately, resolved any scoping issues, data discrepancies, and ensure the System of Record (RSAM-TRAM) is kept current
- Perform monthly data updates in TRAM, reporting/metrics, and work with the Technology team to perform program enhancements
- Assist with resource and strategic planning and support internal risk and audit inquiries
- Communicate and escalate proactively with CSA leaders and/or impacted stakeholders to minimize risk across the organization
- Assist with updating internal procedures, training, and Change Management process
VICE PRESIDENT; THIRD PARTY INFO SECURITY CONSULTANT/PARTNER TEAM LEAD
Bank of America
Simi Valley, CA
10.2018 - 09.2020
- Assisted with the everyday management of the Third Party Partner assessment team to execute information security risk assessments to adhere with internal and external regulatory, federal/state guidelines and meet bank information security assurance requirements from the Pre-Assessment, Assessment, and Post assessment process
- Worked with Enterprise Vendor Managers, internal business units, and Assessment Team to complete scheduled Partner risk assessments detailing third party's service inherent risk (s), and tracking and remediation of any risk control gaps/findings
- Managed all governance reporting, roster and scheduling, tracking, maintained system of record (SOR) updates, and development
- Led various technology projects to align the Partner and Vendor program to further mature and streamline the program, executed process improvement initiatives and workflow enhancements to optimize technology capacities to be more effective and reduce manual work
- Performed, policy and standard procedures updates, metrics reporting, training, and supported internal/external audits
VICE PRESIDENT; BUSINESS CONTINUITY CONSULTANT/THIRD PARTY TESTING
Bank of America
Santa Clarita, CA
02.2016 - 10.2018
- Third Party Partner Assessment Program supervisor, responsibilities included, overseeing the partner business continuity assessment validation process to comply with meeting bank BC/DR policies and requirements
- Managed coordination of Third-Party testing requirements and execution of Vendor Integrated Recovery Testing
- Developed and implemented the Vendor Application Recovery Certification (VARC) testing program for the Third Party Resiliency Testing team
- Worked with the Global Procurement team to support the issue remediation project for the Central Counterparty (CCP) Risk Assessment
- Supported the Third-Party integration of the new Continuity Planning Tool, assisted with developing the stories to define the system requirements for Third Party testing, Quality Assurance (QA) tester and test script automation development process
- Assisted with the process and maintenance of internal procedures, user guides, and development of SharePoint Sites in support of the testing process
- Maintained metrics and reported program status to Senior Management
VICE PRESIDENT; BUSINESS CONTINUITY CONSULTANT
Bank of America
Winnetka, CA
09.2012 - 02.2016
- Facilitated the coordination of major data center exercises consisting of testing Midrange Client/Server and Mainframe applications across the enterprise (over 1,300 systems), and Industry Testing
- Supported day-to- day business continuity program management activities, including planning, testing, and training, updating policies and procedures, and assisted with compliance, internal/external audits, and regulatory examination remediation process
- Expert in coordinating business continuity/disaster recovery exercises for line of business/application teams, which included Pre, During, Post testing process, issue remediation and reporting
- Managed risk to serve customer/client needs and improve testing strategies and plans to be aligned with internal and external testing requirements
- Participated and led business continuity initiatives as a subject matter expert to protect bank assets and mitigate risk exposure associated with recovery solutions
ASSISTANT VICE PRESIDENT; SR. BUSINESS CONTINUITY CONSULTANT
Bank of America
Winnetka, CA
03.2009 - 09.2012
- Supported and maintained business continuity program framework to ensure adherence to policy, standards, and procedures to properly identify and manage risk across the enterprise
- Designed and implement solutions to meet customer /client needs in order to manage risk, prioritize business objectives, and comply with testing requirements and meeting recovery objectives
- Prepared and delivered program results to support line of business periodization and management of program life cycle phases
ASSISTANT VICE PRESIDENT; BUSINESS CONTINUITY CONSULTANT
Countrywide Bank
Thousand Oaks, CA
08.2005 - 03.2009
- Managed all aspect of business continuity planning/disaster recovery, supervised the restoration/testing of IT systems, data and business operations
- Assisted and guided the integrations of business continuity planning with the various line of business, technology teams, and support groups
- Facilitated management of the testing program to ensure operational readiness from a data center perspective/infrastructure
MANAGER; BUSINESS CONTINUITY
Countrywide Bank
Thousand Oaks, CA
09.2003 - 08.2005
- Managed the business continuity program, and development of business continuity and disaster recovery plans, and interfaced with senior management, and internal/external regulatory auditors
- Implemented tools to support business continuity and disaster recovery testing, training, and on-going maintenance
- Managed a team of Business Continuity Analysts
- Provided management, leadership, direction to the respective line of business across the organization to ensure effective understanding of the business continuity/disaster recovery strategies
- Worked with the Crisis/Event Management Team, Work Area Recovery Teams, Public Relations, and Governance Teams to align coordination of recovery and strategies
BUSINESS CONTINUITY CONSULTANT
Treasury Bank
Calabasas, CA
07.2002 - 09.2003
- Designed and assisted with the development, implementation, and maintenance of the business continuity management program for the Countrywide Bank division
- Worked with external vendor to develop the business continuity program framework, consisting of Risk Management, Business Impact Analysis (BIA), Planning (Strategy/Plan Development), Testing, Tracking/Reporting/Maintenance and Governance/Metrics
- Leveraged the Living Disaster Recovery Planning System (LDRPS) to maintain the execution of business continuity and disaster recovery plans
- Supported/coordinated plan development with line of businesses and executed tabletop exercises and training
SOFTWARE SYSTEM ENGINEER
Countrywide Home Loans
Moorpark, CA
05.1999 - 07.2002
- Developed and maintained complex Lotus Notes databases/applications used for reporting, tracking, and management of projects for multiple business within the Information Technology department
- Integrated Access databases, SQL, Excel, and designed/implemented hybrid Notes/Domino web applications for the project management accounting division to track and managed cost associated with Information Technology initiatives
- Designed forms, surveys, tools, and developed views/scripts agents to support process improvement and simplification
RECRUITMENT ASSISTANT; INFORMATION TECHNOLOGY
Countrywide Home Loans
Simi Valley, CA
05.1998 - 05.1999
- Managed and supported Countrywide's Job Posting Website, performed upgrades, and overall maintenance
- Assisted with identification process of potential candidates through screening pool of resumes posted to the Website and worked directly with the recruiters to pass potential candidates to the hiring managers
TRAINEE; MANAGEMENT INFORMATION SYSTEMS (MIS)
Countrywide Home Loans
Simi Valley, CA
07.1997 - 05.1998
- Participated in one-year development program focused on building innovative solutions across multiple technologies and programming tools
- Learned how to develop self-reliance skills, program languages (SQL, Java, Lotus Notes, etc.), Logic/conditional thinking, attention to details (know what to look for), abstract thinking (see the big picture), patience/memory, and communication skills
Education
Bachelor of Science - Telecommunications Management
DeVry Institute/University
Pomona, CASkills
- Strategic Business Continuity Planning
- Business Continuity/Disaster Recovery Lifecycle
- Project Execution
- Effective Planning
- Quality Assurance Testing
- Risk Assessment
- Issue Resolution
- Project Execution
- Instructional Training
- Effective Communication
- Effective Presentations
- Effective Leadership
- Risk Mitigation Strategies
- Recovery Management
- Progress Reporting
- Performance Metrics Evaluation
- Production of Presentation Materials
- Committee Governance Expertise
- Executive Team Collaboration
- Business Continuity/Disaster Recovery Approaches
- Effective Resource Utilization
- Change Management Coordination
- Governance Strategies
- Microsoft Office Proficiency
- Microsoft Project Proficiency
- Presentation Design
- Skilled in Visio
- Proficient in Excel
- SharePoint Site Management
- FRAME-Archer Proficiency
- Business Continuity Tools
- Change Management Process
- Cross-Functional Teamwork
- Effective Communication
- Effective Troubleshooting Skills
- Risk Mitigation
- Effective Stakeholder Partnerships
Computerproficienciesskills
- Strong skills in use of MSOffice suite
- SharePoint Site Development
- FRAME-Archer / Continuity Planning Tool
- Experience and understanding of Clarity, Maximo, and Change Management System
- Operate autonomously, team player, strong communication skills
Professionalcommunityinvolvement
- Women's Ministries / Counselor
- Ventura County - Women in Technology & Operations
- Los Angeles - Hispanic/Latino Organization for Leadership & Advancement (HOLA)
Keycredentialsskills
- Apply all aspects of business continuity program management across the BC/DR life cycle
- Able to provide leadership/guidance during stressful situations/crisis
- Able to organize and analyze metrics and produce materials for presentation
- Strong knowledge of BC/DR program methodologies
- Serve as the accountable lead on governance focused initiatives
Languages
Spanish
Professional
Timeline
VICE PRESIDENT; THIRD PARTY INFO SECURITY CONSULTANT/PARTNER ROSTER AND SCHEDULING MANAGER
Bank of America
09.2020 - Current
VICE PRESIDENT; THIRD PARTY INFO SECURITY CONSULTANT/PARTNER TEAM LEAD
Bank of America
10.2018 - 09.2020
VICE PRESIDENT; BUSINESS CONTINUITY CONSULTANT/THIRD PARTY TESTING
Bank of America
02.2016 - 10.2018
VICE PRESIDENT; BUSINESS CONTINUITY CONSULTANT
Bank of America
09.2012 - 02.2016
ASSISTANT VICE PRESIDENT; SR. BUSINESS CONTINUITY CONSULTANT
Bank of America
03.2009 - 09.2012
ASSISTANT VICE PRESIDENT; BUSINESS CONTINUITY CONSULTANT
Countrywide Bank
08.2005 - 03.2009
MANAGER; BUSINESS CONTINUITY
Countrywide Bank
09.2003 - 08.2005
BUSINESS CONTINUITY CONSULTANT
Treasury Bank
07.2002 - 09.2003
SOFTWARE SYSTEM ENGINEER
Countrywide Home Loans
05.1999 - 07.2002
RECRUITMENT ASSISTANT; INFORMATION TECHNOLOGY
Countrywide Home Loans
05.1998 - 05.1999
TRAINEE; MANAGEMENT INFORMATION SYSTEMS (MIS)
Countrywide Home Loans
07.1997 - 05.1998
Bachelor of Science - Telecommunications Management
DeVry Institute/University
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