
Experienced Quality Assurance Technician with 10+ years in food safety, HACCP, GMP audits, and complaint resolution. Skilled in testing, corrective actions, traceability, and maintaining compliance in fast-paced production environments.
· Conducted pre-run cleaning checks and specialized testing, including ATP swabs, allergen swabs, and gluten analysis, to ensure compliance with food safety standards.
· Checked production lines to ensure total alignment with GMP (Good Manufacturing Practices) and strict food safety standards.
· Conducted inspections to verify facility hygiene standards.
· Performed routine quality audits, documented findings, and immediately escalated critical non-conformances or stop-production events
· Ensured integrity of food safety plans, HACCP systems, and regulatory guidelines, supporting compliance and safety initiatives.
· . Preserved complete and flawless QA logs, including inspection forms, test results, work orders, and traceability documentation required for regulatory audits.
· Coordinated inventory hold and release protocols for non-conforming goods, while overseeing safe rework procedures and scrap management.
Created training materials for new hires and facilitated monthly GMP educational sessions to promote a safety-first culture.
· Investigated customer complaints tied to product quality, spearheading root cause analysis on technical deviations and tracking corrective actions (CAPA) to official closure.