Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Moran

San Marcos,TX

Summary


Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.

Overview

13
13
years of professional experience

Work History

Sales Consultant

Toll Brothers
02.2023 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.

Sales Consultant

First America Homes
01.2022 - 01.2023
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Maximized customer retention by resolving issues quickly.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

New Homes Consultant

K. Hovnanian
07.2020 - 01.2022
  • Organized successful open houses, showcasing available properties and generating interest from prospective clients.
  • Collaborated with construction teams to ensure timely completion of new homes while maintaining high-quality standards throughout the building process.
  • Served as a liaison between clients, lenders, inspectors, and title companies during the closing process to facilitate seamless transactions.
  • Effectively communicated project updates to clients regarding construction progress, ensuring transparency throughout the entire process.
  • Collaborated with listing agents to keep MLS inventory current.
  • Negotiated and finalized sales contracts with focus on obtaining best possible price to maximize company profits.
  • Promoted company brand at local events and trade shows by representing our services professionally and engaging with potential customers.

New Home Sales Consultant

Burlington Homes
07.2012 - 07.2020
  • Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
  • Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
  • Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
  • Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
  • Provided guidance to buyers throughout the decision-making process empowering them to make informed choices about their new homes.
  • Delivered engaging presentations to showcase home features and benefits, resulting in higher conversion rates.
  • Organized community outreach events introducing potential customers to newly constructed homes forging meaningful connections between families the neighborhood.
  • Generated leads by participating in industry events, networking opportunities, and utilizing social media marketing techniques.
  • Facilitated open house events showcasing available properties while addressing visitor inquiries promptly and professionally.

Education

Bachelor of Science - Business Administration

California State University
Bakersfield, CA
12-2005

Associate of Science - Business Administration

Bakersfield College
Bakersfield, CA

Skills

  • Driven to excel

  • Strong verbal and written skills

  • Highly motivated

  • Effective time management

  • Experience with CRM systems

  • Leadership

  • Results-oriented commission sales

  • Contract negotiation

  • Sales strategies

  • CRM proficiency

  • Customer relationship management

  • Objection handling

Languages

Spanish
Native or Bilingual

Timeline

Sales Consultant

Toll Brothers
02.2023 - Current

Sales Consultant

First America Homes
01.2022 - 01.2023

New Homes Consultant

K. Hovnanian
07.2020 - 01.2022

New Home Sales Consultant

Burlington Homes
07.2012 - 07.2020

Associate of Science - Business Administration

Bakersfield College

Bachelor of Science - Business Administration

California State University

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