Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Nye

Lebanon,PA

Summary

I am an accomplished Pharmacy Technician with extensive experience at Rite Aid Pharmacy, excelling in high-level customer service and effective communication to both English and Spanish speaking customers. I have over 30 years of successful experience working within the fast-paced retail pharmacy setting.

I adeptly manage insurance claims and maintain optimal inventory levels, while putting a focus on maintaining a good relationship with my coworkers, contributing to a strong team environment and increased customer satisfaction. Proven ability to process over 250 prescriptions daily with precision.

I am a very loyal employee and coworker, I dedicated over 30 years of my life to my pharmacy career at Rite Aid that spanned between 3 locations in Palmyra, Hershey and most extensively in Lebanon.

I get complimented on my people skills often, and I truly do feel that I am a great people person and an excellent listener. I do well working with new people and pride myself on trying to understand and accommodate my customers and coworkers in a way which allows them to feel like they are being heard. I look forward to using all my skills and knowledge from my career at Rite Aid to allow me to excel with a new company.

Overview

30
30
years of professional experience

Work History

Pharmacy Technician

Rite Aid Pharmacy
09.1995 - Current
  • Processed and filled prescriptions, accurately determined quantities/day supply, packaged and prepped medications for pharmacist final verification. Efficiently processed and filled an average of 250+ prescriptions per day.
  • I excel in billing, payment processing and handling insurance discrepancies with both the insurance companies and patients.
  • Primary point of contact for majority of the customers at my pharmacy, especially spanish-speaking customers. Maintain a very close, yet professional relationship with my customers allowing for strong communication that aids in reduction of medical and billing errors, increased customer satisfaction and low turnover rate of customers.
  • Regularly maintain inventory levels of pharmacy supplies and medications including assisting in ordering process, checking for outdates and drug recalls, restocking supplies to ensure seamless workflow throughout the entirety of the workday.
  • Assist in point of sale responsibilities including running the register, processing coupons and other store specific discounts, and returns.
  • Work very well in a "team-centered" environment with other technicians, pharmacists and front store staff.
  • Assist in training of new technicians and pharmacy students.
  • Excel in effectively reading and processing hand-written prescriptions. My experience gives me an upper-hand on reading and understanding the handwriting of majority of the local doctors.



Education

High School Diploma -

Annville Cleona High School
Annville, PA
01-1983

Skills

  • High-Level Customer Service
  • Effective Communication
  • Bilingual (English & Spanish)
  • Insurance Claims Processing
  • Medicine Inventory Management
  • Teamwork
  • Register Operation
  • HIPPA Compliance

Languages

English
Spanish

Timeline

Pharmacy Technician

Rite Aid Pharmacy
09.1995 - Current

High School Diploma -

Annville Cleona High School
Ana Nye