Ana Orellana
Fall River
Summary
Professional auditor with proven track record of ensuring financial accuracy and regulatory compliance. Known for delivering thorough audits and identifying key areas for process improvement. Collaborative team player with focus on achieving results and adapting to changing needs. Skilled in financial analysis and problem-solving, valued for reliability and adaptability.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Auditor
Fall River Pawn Brokers
07.2014 - 07.2025
- Reviewed daily transactions for all 14 locations throughout RI & MA, review camera footage, do inventories, & safe counts. Travel out of town to train new locations on Pawn system used.
- Analyzed financial statements for discrepancies, providing detailed reports to management for decision-making.
- Conducted thorough financial audits to ensure compliance with industry regulations and internal policies.
Treatment Coordinator
Newport Pediatric Dentistry
08.2020 - 01.2023
- Coordinated patient treatment plans to ensure seamless care delivery and optimal patient outcomes.
- Streamlined scheduling processes, reducing appointment wait times and improving patient flow.
- Educated families on treatment options, enhancing understanding and compliance with recommended procedures.
- Managed insurance verification processes, ensuring accurate claims submissions and timely reimbursements.
- Insurance verification (remotely)
Dental Assistant
Mcmillens orthodontists
09.2015 - 10.2015
- Externship
- Collaborated with orthodontists to ensure effective treatment plans and progress tracking.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dental Assistant
Milestones pediatric dentistry
08.2015 - 09.2015
- Externship
- Assisted with patient preparation and comfort during orthodontic procedures.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Receptionist
EV Electronics
09.2011 - 06.2014
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Assisted in maintaining office supplies inventory, reducing shortages through proactive monitoring.
- Developed and implemented filing systems for improved document organization and retrieval efficiency.
- Handled multi-line phone system, directing calls to appropriate personnel while providing exceptional customer support.
Education
GED -
CCAP
656 Park Ave, Cranston, RI 0291007.2011
Dental Assisting - Dental Assistant
Lincoln Technical Institute
Lincoln11-2015
Skills
- Appointment scheduling
- Team collaboration
- Professionalism and etiquette
- Treatment room breakdown
- Electronic charting
- Inventory management
- Office administration duties
- Dental staff support
- Knowledgeable in (Eaglesoft)
- Knowledgeable in (Bravo)
- Attention to detail
- Audit reporting
- Decision-making
- Office administration
- Financial counseling
- Data entry
- Time management
Certification
- Dental Assistant
- Driver's License
Languages
Spanish - Expert
Native or Bilingual
English - Expert
Native or Bilingual
Timeline
Treatment Coordinator
Newport Pediatric Dentistry
08.2020 - 01.2023
Dental Assistant
Mcmillens orthodontists
09.2015 - 10.2015
Dental Assistant
Milestones pediatric dentistry
08.2015 - 09.2015
Auditor
Fall River Pawn Brokers
07.2014 - 07.2025
Receptionist
EV Electronics
09.2011 - 06.2014
GED -
CCAP
Dental Assisting - Dental Assistant
Lincoln Technical Institute