Ana Pacheco
Dallas,United States
Summary
Accomplished Paraprofessional from Grand Prairie ISD, adept in behavior management and effective communication, significantly enhanced classroom management and student support. Skilled in collaborating for special needs accommodations and boosting classroom efficiency, consistently fostering positive learning outcomes and school community relationships. Continuously improved skills through professional development, contributing to a structured and respectful learning environment.
Overview
21
21
years of professional experience
Work History
Package Handler
Federal Express
02.2022 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Paraprofessional
Grand Prairie ISD
08.2009 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Engaged with students during extracurricular activities, supporting their interests beyond classroom.
- Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
- Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
- Participated in professional development workshops, continuously improving teaching skills.
- Helped teacher prepare instructional material and displays.
- Took part in professional development workshops to boost skills.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Helped teachers manage bus loading and unloading.
Referral Coordinator
Weetots Pediatrics,PA
03.2007 - 08.2009
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
- Enhanced patient satisfaction with timely coordination of referrals and appointments.
- Assisted with completion of referral forms and verified data accuracy and completion
Front Office Coordinator
Pediatrics & Adolescent Center
08.2003 - 03.2007
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly.
- Supported administrative tasks such as filing, data entry, and document management to maintain an organized office environment.
- Enhanced patient experience by managing front office operations efficiently and professionally.
- Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
- Collect patient and client documents and information upon referral.
- Streamlined appointment scheduling processes for improved patient satisfaction and reduced wait times.
- Managed high volume of incoming calls, directing them to appropriate departments.
- Assisted in training of new front office staff, sharing best practices and procedures.
Education
Mountain View College
Dallas, TXSkills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Classroom Organization
Bilingual
Speak English and Spanish
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Package Handler
Federal Express
02.2022 - Current
Paraprofessional
Grand Prairie ISD
08.2009 - Current
Referral Coordinator
Weetots Pediatrics,PA
03.2007 - 08.2009
Front Office Coordinator
Pediatrics & Adolescent Center
08.2003 - 03.2007
Mountain View College