Ana Marcela Partida
Winchester
Summary
Experienced HR professional with a strong background in employee relations, talent acquisition, and HR compliance. Recognized for fostering team collaboration and driving alignment with organizational goals. Adaptable to evolving business needs, consistently maintaining a productive and supportive work environment. Skilled in conflict resolution, process improvement, and performance management, ensuring optimal outcomes for both employees and the organization.
Overview
18
18
years of professional experience
Work History
Human Resources Assistant Manager
United States AFR
03.2022 - Current
- Enhanced employee retention by implementing effective onboarding and training programs, resulting in a 25% increase in employee retention rates over two years.
- Streamlined HR processes, increasing efficiency and reducing payroll processing errors by 30%, saving the company approximately $15,000 annually.
- Implemented performance management processes that drove employee development and productivity, leading to a 20% increase in overall team performance metrics.
- Improved workplace culture by developing and implementing diversity and inclusion initiatives, achieving a 40% increase in employee participation in diversity training programs.
- Provided guidance on legal matters related to employment issues, such as terminations and harassment complaints, mitigating risk for the company and reducing legal disputes by 50%.
- Partnered with department managers to address skill gaps through targeted training initiatives, resulting in a 15% decrease in skill gap-related performance issues.
- Maintained current knowledge of industry regulations and legislation, amending policies and promoting compliance, which led to a 100% pass rate during the annual HR compliance audit.
Human Resources Manager
USAF Reserves
01.2017 - 03.2022
- Provided strategic leadership to Joint Military Forces and Civilian DOD employees, enhancing airman capabilities and integrating technology, leading to a 20% increase in operational efficiency.
- Implemented compliance measures for Air Force policies, ensuring 100% adherence to Air Force Instruction 36-2103 across all programs.
- Developed and managed internal policies for Customer Support programs, serving over 200 personnel annually in Casualty Services and benefits assistance.
- Assisted Next of Kin of deceased and missing personnel with applications, resulting in a 95% success rate in securing benefits such as death gratuity pay and veteran’s affairs.
- Offered counseling on rights and entitlements, improving casualty reporting accuracy by 30% through timely and effective communication.
- Acted as Site Security Manager for the ID card/DEERS/RAPIDS office, managing access for over 40 personnel and ensuring compliance with security protocols.
- Maintained and processed VA forms for Servicemembers’ Group Life Insurance, achieving a 100% completion rate for required briefings and documentation.
- Coordinated with Navy, Marine, and Coast Guard offices, resolving cases for over 150 customers, enhancing inter-service support and information sharing.
- Served as the installation Family Care Advisor, successfully implementing family care plans for 100% of personnel with dependent responsibilities.
Miscellaneous Clerk And Assistant
ARB
06.2011 - 09.2014
- Performed clerical and administrative work in support of the 452 OGV Stan and Evaluation Testing Monitor, managing over 100 pilot evaluations annually.
- Served as the primary point of contact for the squadron commander regarding Government Travel Card and Defense Travel System programs, overseeing a budget of approximately $50,000.
- Developed, established, and maintained office procedures and records to ensure effective and efficient operations, reducing processing time by 30%.
- Provided guidance on administrative and procedural requirements, including instructions on Fuel Efficiency Logs, improving compliance rates by 20%.
- Established testing schedules and coordinated necessary room arrangements for evaluations, accommodating up to 50 personnel per testing session.
- Addressed problems and deviations according to training instructions and established protocols, successfully resolving 95% of issues on first contact.
- Assisted unit personnel in locating and applying appropriate guidelines, references, and procedures for specific cases, supporting over 200 inquiries monthly.
- Updated and tracked suspense records and document control files, improving document retrieval time by 40%.
- Established procedures for managing time and attendance records for a team of 30 personnel, ensuring 100% compliance with reporting deadlines.
- Made extensive travel arrangements, preparing over 75 travel orders annually with a 98% approval rate.
- Reviewed and processed incoming mail, distributing it appropriately while prioritizing urgent matters for supervisor attention, handling approximately 300 pieces of correspondence weekly.
- Managed data assets, ensuring proper planning, coordination, and control of over 10,000 organizational data entries.
- Created and maintained manual and electronic filing systems for efficient information retrieval, increasing access speed by 25%.
- Provided assistance to military personnel, answering inquiries and directing them as needed, with a response rate of 95% within 24 hours.
- Answered telephone calls and greeted visitors, assessing the nature of requests and providing information as appropriate, averaging 50 calls daily.
- Utilized Microsoft Office Suite for various administrative tasks and documentation, producing reports with a 100% accuracy rate.
- Worked with AMC MAF operations to input Fuel Tracking Logs, ensuring compliance with USAF standards across over 200 logs monthly.
- Ensured all information was logged, tracked, and filed according to USAF regulations, maintaining a 100% compliance record.
- Supported 452 AMW pilots, loadmasters, and boom operators by ensuring timely completion of necessary tests for mission readiness, facilitating over 150 tests monthly.
- Purchased squadron office supplies using the squadron purchasing card, managing an inventory valued at approximately $10,000.
- Demonstrated a motivated, goal-oriented approach with a strong ability to learn new programs and adapt to changing requirements, completing training ahead of schedule by 15%.
- Prepared special studies and staff reports, meeting emergency program requirements while maintaining quality and efficiency, resulting in a 90% satisfaction rating from stakeholders.
Legal Assistant
Social Security Administration, SSA
06.2012 - 08.2014
- Provided comprehensive clerical and technical support to Administrative Law Judges (ALJs) and professional staff in SSA's hearing offices, expediting case processing for claims under the Social Security Act.
- Typed a variety of legal documents and reports, incorporating medical terminology as necessary.
- Submitted requests for additional information to other SSA offices and scheduled hearings to streamline processes.
- Initiated telephone contact with claimants, representatives, and agency personnel; explained procedures and provided program information.
- Transcribed and prepared final decisions from tapes or handwritten drafts while maintaining handbooks, manuals, and reference materials.
- Handled office scheduling, tracking deadlines, motions, and other important dates.
- Maintained strict confidentiality of sensitive client information in accordance with legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information.
- Assisted in trial preparation, including creating exhibits, compiling witness lists, and organizing evidence materials.
- Managed various legal documentation, such as contracts, closings, appeals, and wills.
- Monitored and updated legal publications, ensuring the law library remained current.
- Prepared annual and quarterly reports, as well as yearly audit letters, utilizing computers for research and data entry.
- Scheduled and coordinated domestic and international travel arrangements.
- Participated in the execution of closings, trials, and wills in collaboration with the office lawyer.
- Assisted staff in problem-solving and reported issues to higher management when necessary.
- Conducted research on statutes, precedents, and rulings, supporting the preliminary stages of case preparation and hearings.
Education
Bachelor of Science - Human Resources Management
Park University
Kansas City, MO06-2027
Associate of Science - Human Resources Management
CCAF
09-2017
Skills
- HR policies and procedures
- Onboarding process
- Job descriptions
- HRIS systems
- Performance appraisals
- Benefits administration
- Employment law
- Labor relations
- Human resources operations
- Health and safety compliance
- Management support
Languages
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkInternshipWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementPersonal development programs401k matchPaid sick leaveTeam Building / Company RetreatsFlexible work hoursWork-life balanceHealthcare benefitsWork from home optionStock Options / Equity / Profit Sharing4-day work weekCompany CultureQuote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Human Resources Assistant Manager
United States AFR
03.2022 - Current
Human Resources Manager
USAF Reserves
01.2017 - 03.2022
Legal Assistant
Social Security Administration, SSA
06.2012 - 08.2014
Miscellaneous Clerk And Assistant
ARB
06.2011 - 09.2014
Bachelor of Science - Human Resources Management
Park University
Associate of Science - Human Resources Management
CCAF
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