Nursing professional with extensive experience in mental health care and patient advocacy. Known for strong focus on team collaboration and achieving positive patient outcomes. Reliable and adaptable, skilled in patient assessment and crisis intervention, ensuring comprehensive care in dynamic healthcare settings.
Overview
2026
2026
years of professional experience
Work History
Registered Nurse
La Palma Nursing Center & In Home
Administered medications and treatments in accordance with established protocols and patient care plans.
Monitored patient vital signs, identifying changes and coordinating care adjustments as needed.
Collaborated with interdisciplinary teams to develop and implement patient care plans.
Streamlined workflow processes to enhance operational efficiency within the nursing unit.
Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.
Behavior Interventionist
Acuity Behavior Solutions
02.2018 - 03.2025
Facilitated parent and caregiver training sessions focused on understanding ASD symptoms, implementing behavioral interventions at home or school settings.
Demonstrated effective use of positive reinforcement strategies and redirection techniques.
Implemented data collection systems to measure progress toward goals and objectives.
Adapted and individualized specialized interventions to meet client needs.
Medical Front Office Coordinator
Women's Care Obgyn
06.2014 - 01.2018
Assisted with scheduling appointments, verifying insurance coverage and collecting copays and deductibles from patients at check-in.
Provided excellent customer service both in person and over the phone by responding to questions promptly and courteously.
Processed payments from patients accurately using computerized systems.
Managed patient accounts receivable and collections processes.
Answered incoming calls in a professional manner; routed calls to appropriate personnel or departments as needed.
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Maintained a clean work environment that was conducive to productivity.
Ensured compliance with HIPAA regulations regarding patient privacy rights.
Guest Services Coordinator
Knotts Berry Farm
10.2008 - 11.2009
Assisted guests with check-in and ticketbooth processes including amusement park map.
Balanced cash registers by counting cash, depositing funds, and determining end-of-day balance.
Reconciled daily cash receipts and maintained accuracy of all financial transactions.
Completed point of sale opening and closing procedures by counting contents of registers and preparing daily bank or safe deposits.
Resolved customer complaints in a timely and effective manner.
Correctional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional CenterCorrectional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional Center